Henri Johanson
Minneapolis,MN
Summary
Self-motivated and organized professional offering 6 years of customer-service experience.
Career history achieving high performance with minimal supervision.
Overview
6
6
years of professional experience
Work History
Event Coordinator
Luna & the Bear Restaurant
Minneapolis, MN
07.2023 - Current
- Handle client questions and concerns via email and in-person to deliver exceptional customer service.
- Design contracts, collect fees and book private venue for events.
- Organize resources for events with up to 40 attendees and $5000 budgets.
- Oversee event logistics, venue scheduling and accommodations.
Event Manager
Chowgirls Killer Catering
Minneapolis, MN
08.2022 - Current
- Maintain adherence to client-event requirements through delegation, task prioritization, and time management.
- Independently communicate with clients to ensure needs are met while upholding company standards.
- Quickly problem-solve under pressure and entrust staff to act accordingly.
- Communicate with Sales and Event Team and email staff with event details in a timely matter.
Front of House Staff Member
Degidio's Bar And Restaurant
Saint Paul, MN
09.2018 - 08.2022
- Actively listen to and meet the needs of guests.
- Multi-task and maintain a positive attitude while working in a high-pressure environment.
- Memorize menu and offer discerning recommendations while remaining steps ahead of patrons' needs and desires.
Event Assistant
Augsburg University Events Office
Minneapolis, MN
12.2017 - 12.2018
- Answer the office’s main line and assist clients as necessary.
- Check and respond to event inquiry emails regularly.
- Schedule campus meetings and event spaces using our scheduling program and current processes.
- Assist with the development of rental agreements and other event paperwork.
- Coordinate with set up and AV staff for event requests and set up needs.
Education
High School Diploma -
Rosemount Senior High School
Rosemount, MN06.2017
Skills
- Conflict Anticipation and Resolution
- Prioritization and Time Management
- Team Leadership and Supervision
- Service Oriented
Affiliations
- Solely Coordinated Monthly Summer Art Market
- Liquor Safety Training (Chowgirls Catering)
- Organized Magic The Gathering Club for Augsburg University Gamers United Club
Timeline
Event Coordinator
Luna & the Bear Restaurant
07.2023 - Current
Event Manager
Chowgirls Killer Catering
08.2022 - Current
Front of House Staff Member
Degidio's Bar And Restaurant
09.2018 - 08.2022
Event Assistant
Augsburg University Events Office
12.2017 - 12.2018
High School Diploma -
Rosemount Senior High School
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