Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation.
Overview
12
12
years of professional experience
Work History
Data Collection Operator
Tesla
09.2023 - Current
Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
Reduced equipment downtime by troubleshooting issues and performing timely repairs.
Increased overall product quality through meticulous attention to detail during operation processes.
Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Coordinated with other departments to address production-related issues, fostering effective communication across teams.
Ramp Agent/Upgrade Lead
United Airlines
01.2019 - 08.2023
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Transferred luggage from aircraft to collection areas safely
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Connected electrical power unit and hoses to aircraft.
Coordinated ground crew activities to complete objectives on schedule.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Performed mathematical functions to interpret aircraft weight and balance loading instructions.
Operated equipment while observing standard safety procedures.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Airport Security Screener
Covenant Aviation Security, TSA
01.2015 - 01.2016
Performed pat-down or handheld wand searches of passengers triggering machine alarms to determine items warranting further investigation.
Utilized chemical swab systems and explosive detection machines to test baggage for explosive materials.
Wrote reports of daily activities, property and equipment damage and unusual occurrences.
Checked passenger tickets to verify validity of each ticket.
Authorized and monitored departure and entrance of visitors and employees to maintain security of premises.
Conducted carry-on and checked baggage searches to locate prohibited items such as weapons.
Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
Adhered to strict screening techniques and procedures while conducting human screenings.
Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
Attended daily briefings with supervisors to discuss issues with security screening processes.
Ramp Agent
Menzies Aviation
02.2012 - 02.2013
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Transferred luggage from aircraft to collection areas safely using [Type] equipment.
Education
High School Diploma -
Westmoor High School
Daly City, CA
05.2010
Skills
Customer Service
Live Cargo Handling
Item Transport
Safety Procedures
Load Planning Communication
Pushback and Towing
Cargo Equipment Operation
Team Leadership
Physical Strength and Stamina
Heavy Lifting
Accomplishments
September 2021 United Airlines SFO Ramp Employee of the Month