Summary
Overview
Work History
Education
Timeline
Generic

Henri Malts

Gainesville,TX

Summary


I studied System Administration and Computer Networking at the Estonian Information Technology College. During that time I developed a fascination for Computer Networking, and knew that I wanted to incorporate it in my career. In 2009 I became a Network Operation Center Technician at Santa Monica Networks. There, I gained experience supporting large and complex networks. Currently I am a Cloud Engineer for Farmers Insurance. I have been involved in the network design and implementation of AWS, Azure and GCP public clouds.

Overview

16
16
years of professional experience

Work History

Sr. Cloud Platform Engineer

Farmers Insurance Company
02.2023 - Current

Cloud Engineer

Farmers Insurance Company
03.2021 - 02.2023

Working for the cloud platform team as the AWS lead.

Weekly platform activities:

  • Review and apply baseline code updates with Terraform
  • Review and release new module versions
  • Test new Terraform module releases
  • Support network, security and DNS related issues
  • Work closely with Information Security, Enterprise Architecture, Network and Firewall team.
  • IAM role and SCP updates

Design and development:

  • Designed a secure solution for internet-facing web applications with WAF, NLB, NACL, SG & Palo Alto firewall. Documented the solution and created a workflow how to deploy public facing applications.
  • Designed Bluecat Edge and DNS/DHCP to operate in the Cloud environment
  • AWS migration from VPN to Direct Connect (multi region)
  • Azure migration from VPN to Express Route and multi region express route peering
  • GCP Global VPC multi-region design and implementation

Recent projects:

  • Repository migration from Github Enterprise to Github.com
  • Workspace migration from Terraform Enterprise to Terraform Cloud for Business
  • Introduced Gateway load-balancer to Palo Alto firewall pair (segments VPC to VPC flow)
  • AVI global load-balancer POC
  • Route53 failover routing for RDS and DB2 hosted on EC2
  • Direct Connect and Express Route Circuit failover tests

Security Network Operations Engineer

Zurich Services (Farmers Insurance)
02.2016 - 02.2021

Working in a team responsible of Network Firewall, Proxy, SSL VPN and IP Address Management Service.
Daily Duties:Completed Projects:

  • Analyzing and implementing Firewall and Proxy change requests on Cisco, Check Point and Palo Alto Networks security appliances.
  • Administrating DNS and DHCP using BlueCat IPAM
  • Presenting firewall and proxy changes on the change management meetings
  • Working closely with CISO's to make sure the firewall requests are compliant with the security policy
  • Creating VPN tunnels to AWS Cloud and working closely with application developers.
  • Monitoring logging health
  • Providing firewall and proxy expertise to the business on a daily basis
  • Providing Network Security status updates on the daily operations call
  • Update policy and informational documents in MS Teams and Intranet

AWS Cloud Work:

  • Creating instances in AWS Cloud using Terraform
  • Managing AWS accounts
  • Configuring VPCs and connectivity with On-Prem
  • Corrected firewall audit findings such as: weak password policy for local accounts, unencrypted and weak SNMP community string.
  • Migrated a group of users from local SSL VPN service to a centralized SSL VPN service.
  • Onboarded Firewalls and proxies to Splunk
  • Helped to plan and support DR exercise for multiple vendors

Network Administrator

Norman Regional Heath System
07.2014 - 02.2016

Working in a network team responsible of 2 hospitals and dozen clinics. Being part of 24/7 on-call rotation. Working closely with security auditor, server engineers and application analysts.

  • Upgrading IDF switches
  • Managing IP addresses and DNS records with Infoblox
  • Monitoring data center infrastructure
  • Cisco ASA and IPS administration
  • AlienVault (SIEM) administration
  • CUCM & Unity administration
  • Nortel PBX administration
  • Monitoring switches, firewalls and UPS devices
  • PRTG Network Monitor Deployment
  • Migrating network monitoring from What's UP gold to PRTG network monitoring
  • Cisco Web Security Appliance administration
  • Cisco Prime administration
  • Cisco access point installation
  • Troubleshoot internet problems for all users.

Network Operation Center Technician

Hertz Inc
08.2013 - 07.2014

Network support for Hertz car rental offices worldwide. Working closely with GUC engineers and field engineers.


  • Troubleshooting network connectivity issues
  • Remotely assisting field engineers to configure network devices
  • Configuring new equipment (Cisco ASA, Cisco 2811)
  • Monitoring network equipment with Solar Winds
  • Ordering Cisco dispatches with Cisco TAC
  • Ordering Cisco RMA's
  • Blackberry phone support
  • Blackberry Enterprise Server administration

Network Operation Center Technician

Santa Monica Networks Inc
08.2009 - 12.2012
Configuring, monitoring and troubleshooting customer's networks. Involved in Estonia's largest bank, Swedbank, network upgrade. 
  • Providing WAN/LAN support, troubleshooting connectivity issues
  • Managing firewall rules on Cisco ASA and Juniper SSG firewalls
  • Creating and troubleshooting Cisco VOIP user and phone profiles in Cisco Callmanager
  • Installing devices on-site
  • Creating and troubleshooting site-to-site VPN connections on Cisco and Juniper firewalls
  • Creating remote access VPN profiles using Junos Pulse
  • Monitoring customer's network devices with Nagios
  • Windows server 2003 administration

IT Help Desk Operator

Siemens Inc
01.2008 - 02.2009

Gained specialist training in customer service and Remedy ticketing system. 

  • Customer Support for Lotus Notes, MS Office and Windows XP
 ​

Education

Systems Administration

Estonian IT College

Certifications:

High School Diploma - undefined

Nõmme Gymnasium
2007

Timeline

Sr. Cloud Platform Engineer

Farmers Insurance Company
02.2023 - Current

Cloud Engineer

Farmers Insurance Company
03.2021 - 02.2023

Security Network Operations Engineer

Zurich Services (Farmers Insurance)
02.2016 - 02.2021

Network Administrator

Norman Regional Heath System
07.2014 - 02.2016

Network Operation Center Technician

Hertz Inc
08.2013 - 07.2014

Network Operation Center Technician

Santa Monica Networks Inc
08.2009 - 12.2012

IT Help Desk Operator

Siemens Inc
01.2008 - 02.2009

Systems Administration

Estonian IT College

Certifications:

High School Diploma - undefined

Nõmme Gymnasium
Henri Malts