Henricksen Rubio

• Directed plant merchandising efforts, including watering, selected plants for quality assurance, and ordering from third-party live nursery vendors based on inventory and sales patterns.
• Led team to achieve operational goals through effective task delegation and workflow management.
• Mentored team members, enhancing skills and fostering professional development within the department.
• Developed and implemented process improvements, resulting in increased efficiency and reduced operational delays.

• Shift leader / PIC when upper management was absent. Prepared a variety of baked goods on weekends, validated FIFO, sanitary standards. Trained new hires to follow SOPs, food cards, cleaning procedures, proper food storage, etc.
• Oversaw daily operations and ensured adherence to quality standards.
• Trained and mentored team members on service excellence and product knowledge.
• Managed inventory levels, reducing waste through efficient stock control practices.

• Guide trainees in understanding and complying with kitchen sanitation and food standards, and coordinate with Kitchen General Manager on training progress, kitchen updates, and performance while ordering from third-party vendors like Sysco, Tundra, and US Foods.
• Coordinated onboarding processes for new hires, ensuring smooth integration into company culture.
• Developed and delivered training programs to enhance employee skills and knowledge.

• Assist modern-day athletes with choosing suitable clothes + equipment based on outdoor activity, while providing customer service to ensure customer loyalty for the brand
• Exceeded sales targets through effective product knowledge and customer engagement strategies.
• Maintained organized merchandise displays to enhance visual appeal and promote seasonal products.

CLASS OF 2021