Henrietta Chee
Phoenix,AZ
Summary
Skilled in supporting human resources functions, excluding payroll and timekeeping. Have experience in managing employee records, assisting with recruitment processes, and enhancing workplace culture. Strengths include strong organizational abilities, effective communication skills, and the capacity to handle confidential information discreetly. Contributed to improving HR workflow processes and employee satisfaction through proactive support and initiative.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Human Resource Assistant
Native Health
06.2025 - Current
- Assisted in onboarding processes, ensuring new hires received necessary training materials and resources.
- Managed employee records and maintained HR databases for accuracy and compliance.
- Collaborated with team members to streamline HR processes, improving overall efficiency.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Maintained compliance with employment laws and regulations, conducting regular audits of HR practices.
- Checked references for potential candidates.
Certified Peer Support Specialist
Community Bridges Inc.
Page , AZ
05.2022 - 09.2025
- Provided emotional support through listening actively and validating feelings expressed by clients during sessions.
- Encouraged positive behavior change through motivational interviewing techniques and supportive counseling approaches.
- Organized and facilitated weekly recovery groups for clients to share their experiences and build relationships with each other.
- Collaborated with multidisciplinary teams such as psychiatrists, psychologists, social workers. to coordinate care plans for each client.
- Conducted assessments for new clients entering the program and provided recommendations for treatment plans accordingly.
- Facilitated referrals to appropriate professionals when necessary.
- Monitored client safety by recognizing potential warning signs of relapse or crisis situations.
- Participated in case conferences and staff meetings to discuss best practices and provide feedback on client progress.
- Provided follow-up services after discharge from the program including phone calls or home visits if necessary.
- Offered guidance on how to access housing, employment opportunities, educational programs. within the community.
- Promoted self-advocacy skills among clients by helping them understand their rights under applicable laws such as HIPAA or ADA regulations.
- Educated clients about different resources available within the community that could help them reach their goals.
- Advocated on behalf of clients when needed by communicating with external providers regarding insurance coverage or other administrative matters.
- Assisted clients in developing coping skills and strategies to manage daily stressors.
- Provided one-on-one peer support services to individuals with mental health conditions in a clinical setting.
- Maintained accurate records of client progress and interactions according to agency policy.
- Developed individualized plans for clients based on their needs, interests, strengths, and preferences.
- Engaged in outreach activities such as attending fairs or providing presentations at local schools and organizations to raise awareness about mental health issues among the general public.
- Attended trainings related to mental health topics such as trauma-informed care or evidence-based treatments like cognitive behavioral therapy.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
Office Assistant
NN Workforce Development
Window Rock, AZ
11.2023 - 03.2025
- Managed daily office operations, ensuring a smooth workflow and timely completion of tasks.
- Assisted in scheduling and coordinating meetings, enhancing team collaboration and communication.
- Maintained organized filing systems, improving document retrieval efficiency for staff members.
- Processed incoming correspondence, prioritizing communications for effective response management.
- Utilized office software to streamline administrative tasks, increasing overall productivity in the office.
- Implemented an inventory tracking system for office supplies, reducing waste, and optimizing resource allocation.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Senior Center Supervisor
NN DALTCS/Dept. Of Health
Winslow, AZ
03.2024 - 09.2024
- Managed daily operations to ensure efficient service delivery and resident satisfaction.
- Developed and implemented programs enhancing community engagement and resource utilization.
- Facilitated staff training sessions, fostering skill development and operational excellence.
- Coordinated with healthcare providers to streamline access to services for residents.
- Oversaw budget management, ensuring compliance with departmental financial guidelines.
- Analyzed feedback from residents to improve service offerings and program effectiveness.
- Led team meetings to discuss strategic initiatives and address operational challenges.
- Initiated partnerships with local organizations to expand service reach and community support.
- Coordinated transportation services effectively enabling easy access for seniors attending programs or events held at the center.
- Monitored guest feedback closely from surveys, adjusting protocols accordingly maintaining high member satisfaction rates.
- Cultivated partnerships between local businesses seeking sponsorship opportunities, generating additional revenue for the senior center.
- Increased community engagement with targeted outreach programs, forging strong relationships with local organizations and stakeholders.
- Spearheaded fundraising efforts, securing grants and donations from various sources to support ongoing operations at the senior center.
- Maintained records of attendance, program participation, and meal service according to state guidelines.
- Ensured compliance with all applicable laws related to operating a senior center facility.
Education
Health Administration - Medical Specialties
College America
Flagstaff, AZSome College (No Degree) - Computer Science
Scottsdale Community College
Scottsdale, AZSkills
- Employee onboarding
- Personnel management
- Regulatory compliance
- Document processing
- Customer service
- Team collaboration
- Time management
- Effective communication
- Attention to detail
- Confidentiality maintenance
- Interviewing techniques
- Affirmative action compliance
- Data entry
- Conflict resolution
- Employee training
- Problem solving
- HR policies
- Microsoft office and dousing
- Personnel records management
- Employee engagement
- HR software proficiency
- Office administration
Professionalism
Successfully led a team to exceed objective goals while maintaining excellent customer satisfaction scores.
Accomplishments
- Supervised team of three staff members.
- Achieved facility maintenance by completing one proposal with accuracy and efficiency.
Accomplishments
- Collaborated with team of 8 in the development of Trauma Brain Team.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved two results through effectively helping with senior center facilities.
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Certification
- BLS Certified
- First Aid Certified
- Food Handlers Permit AZ
- Risk Management Certified
Timeline
Human Resource Assistant
Native Health
06.2025 - Current
Senior Center Supervisor
NN DALTCS/Dept. Of Health
03.2024 - 09.2024
Office Assistant
NN Workforce Development
11.2023 - 03.2025
Certified Peer Support Specialist
Community Bridges Inc.
05.2022 - 09.2025
Health Administration - Medical Specialties
College America
Some College (No Degree) - Computer Science
Scottsdale Community College
Similar Profiles
Alyssa D'AngeloAlyssa D'Angelo
Family Health Advocate at Native HealthFamily Health Advocate at Native Health
Katrina BestKatrina Best
Registered Dental Assistant at Chapa-De Native HealthRegistered Dental Assistant at Chapa-De Native Health
Nikolas StrasserNikolas Strasser
IT Technician at NATIVE HEALTH of PhoenixIT Technician at NATIVE HEALTH of Phoenix
Heather McEntireHeather McEntire
Director of Customer Engagement Strategy at Wrap TechnologiesDirector of Customer Engagement Strategy at Wrap Technologies
Andrew MilichAndrew Milich
Executive Pastor of Operations at Oasis Community ChurchExecutive Pastor of Operations at Oasis Community Church