Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Henrietta Fields

Mesa,AZ

Summary


Professional with proven experience supporting high-level executives. Skilled in managing schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable and adaptable, with expertise in communication, organization, and multitasking.

Overview

31
31
years of professional experience

Work History

Executive Administrative Assistant

Franklin County Dept. of Job & Family Services
02.2014 - 02.2025
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
  • Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
  • Scheduled appointments and handled calenders for senior leadership.
  • Organized travel arrangements, ensuring smooth transitions for executives during business trips.

Supervisor of Clerical Staff

Franklin County Dept. of Job & Family Services
02.2011 - 02.2014
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Administrative Secretary /Center & Fiscal Director

Franklin County Dept. of Job & Family Services
03.1998 - 08.2005
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
  • Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.

Unit Clerk

Franklin County Dept. of Job & Family Services
09.1995 - 03.1998
  • Answered unit calls and took messages for case management staff.
  • Answered multi-line telephone system, provided information, and directed calls.
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.

Front Desk Receptionist

Franklin County Dept. of Job & Family Services
06.1994 - 09.1995
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.


Education

High School Diploma -

Pennsauken High School
Pennsauken, NJ

No Degree - Computer Programming

Camden County College
Blackwood, NJ

Skills

  • Expense reporting
  • Customer service
  • Office management
  • Information confidentiality
  • Logistics coordination
  • Meeting planning
  • Travel coordination
  • Travel arrangements
  • Scheduling
  • Confidentiality
  • Schedule management
  • Executive support
  • Administrative support

Accomplishments

  • Supervised team of 12 staff members.
  • Planned corporate meetings, lunches and special events for groups of 500 employees.

Timeline

Executive Administrative Assistant

Franklin County Dept. of Job & Family Services
02.2014 - 02.2025

Supervisor of Clerical Staff

Franklin County Dept. of Job & Family Services
02.2011 - 02.2014

Administrative Secretary /Center & Fiscal Director

Franklin County Dept. of Job & Family Services
03.1998 - 08.2005

Unit Clerk

Franklin County Dept. of Job & Family Services
09.1995 - 03.1998

Front Desk Receptionist

Franklin County Dept. of Job & Family Services
06.1994 - 09.1995

High School Diploma -

Pennsauken High School

No Degree - Computer Programming

Camden County College

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