Henrietta Koenig

Company Overview: HHS/BHCS ACCESS - TCA Program, Substance Abuse Treatment Services (SATS).

• Executed assessments to identify substance abuse issues.
• Delivered short-term counseling and crisis intervention to help individuals set goals.
• Utilized community resources focused on personal, social, emotional, educational, and vocational development for substance abuse adjustments.
• Monitor clients' progress according to specified requirements.
• Shared client status and service requirements with the team for effective case management.
• Coordinates referrals, ensuring clients connect with community services.
• Compiled reports and statistics for agency submissions.
• Refers individuals to specialized resources and assistance through effective engagement.

Company Overview: HHS BHCS ACCESS-PATH Program

• Conduct outreach and needs assessments with clients from various institutions to determine case management support eligibility.
• Delivered comprehensive clinical case management to clients facing severe mental illness and co-occurring conditions.
• Coordinate forensic re-entry plans with State psychiatric clinicians for co-occurring criminal justice-involved clients.
• Engaged community stakeholders in collaborative efforts during and after discharge processes from State hospital and incarceration.
• Facilitated housing referrals through HMIS by completing necessary forms for the housing process and placement.
• Conducted or led rigorous team meetings whenever beneficial.
• Delivered motivational support and crisis counseling.
• Maintained accurate records within HMIS and NextGen.
• Partnered with SOAR case manager, leveraging the CRISP platform when necessary.
• Monitored application statuses across food stamps, SSI, SSDI, TCA, Medicaid, and Medicare programs.
• Compiled data for monthly and quarterly statistic reports supporting grant requirements.
• Engage in bi-weekly clinical sessions with a supervisory therapist.
• Executed timely and accurate notary functions as required.

• Functioned as an addiction counselor in outpatient treatment and education program.
• Conducted administrative intake and initial assessments for admissions.
• Collected comprehensive client histories emphasizing substance use through targeted interview strategies.
• Utilized appropriate resources and treatment methods for group settings.
• Supported goal identification, treatment planning, and intervention implementation.
• Delivered counseling services to medical marijuana clients based on individual needs.
• Guided groups of adults dealing with legal issues and at risk for chemical dependency through educational initiatives.
• Implemented techniques to help clients and teams uncover problems and impacts.
• Managed cases effectively and linked clients to essential services promptly.
• Conducted necessary crisis response actions.
• Shared pertinent details on substance use and abuse with clients using formal and informal channels.

Company Overview: Department of Corrections & Rehabilitation (DOCR)

• Performed detailed intake and needs evaluations during jail admissions.
• Conducted bi-weekly Collaborative Case Management meetings with multi-disciplinary teams including jail Re-entry Social Worker, Psychiatrist, Correctional Specialist, inmate and community partners.
• Developed and implemented new curriculum for behavioral health programs.
• Administered targeted counseling sessions across various custody segments.
• Organized parole hearings alongside Maryland Parole Commissioner on topics such as mandatory release, revocations, and home plans.
• Conducted reviews of suicide screening information for proper inmate placement.
• Strength-based techniques utilized to boost inmate insight into their presenting concerns.
• Collaborated with Shift Commander and Clinical Assessment Team to evaluate risk factors and vulnerability of inmates.
• Ran, interpreted, and scored Rap Sheets for custody level purposes.
• Analyzed available resources to ascertain case status, detainers, and warrants for corrective action.
• Delivered field instructions to interns pursuing graduate, undergraduate, and associate degrees.
• Compiled monthly statistical reports.
• Assisted in running Adjustment Hearings and finalized summaries.

Company Overview: Department of Corrections & Rehabilitation (DOCR)

• Simultaneously fulfilled responsibilities of CS III and acted in the capacity of CS V Reentry Manager.
• Managed teams of reentry social workers, interns, and correctional specialists in general population, programs unit, and intake classification.
• Supervised Youth Offender unit
• Provided detailed briefs on program units and inmate worker activities during the Directors' weekly meetings.
• Led diverse behavioral groups, including Baby Simulation and Anger Management.
• Delivered jail reports to the Commissioner for review.

Company Overview: HHS PATH Program

• Provided outreach services to persistently mentally ill individuals from community referrals.
• Managed client intakes and psychosocial assessments for referred clients.
• Connected clients with appropriate in-state and out-of-state homeless service providers.
• Collaborated with inpatient and outpatient co-occurring providers, courts, jails, and prisons.
• Connected individuals with relevant residential assistance programs.
• Arranged and oversaw client visits as part of achieving specific objectives.
• Referred clients to residential crisis beds for immediate support.
• Secured necessary authorization from Maryland Health Partners for mental health crisis placements.
• Ensured PATH database accuracy through regular updates.

• Worked with consumers struggling with mental illness, addiction, and/or diagnosed with physical disability
• Performed comprehensive evaluations to determine psychosocial status.
• Scheduled and conducted in-person meetings twice a month.
• Supported clients in applying for various entitlements, including food stamps, SSI, SSDI, TCA, Medicaid, and Medicare.
• Collaborated with consumers to create effective treatment plans.
• Assisted clients in recognizing housing-related risk factors.

• Delivered case management assistance to individuals with co-occurring conditions and their families.
• Facilitated the development of service planning.
• Handled a caseload of 30 clients.
• Completed two monthly face-to-face meetings with thorough record-keeping.
• Facilitated the process of locating and obtaining appropriate housing solutions.
• Delivered crisis intervention services focused on conflict resolution.
• Established connections with a diverse continuum of care providers.
• Implemented 24-hour crisis intervention support through agency beeper rotation.
• Collaborated with client to implement behavioral management strategies.

• Maintained a safe and nurturing environment for children of various ages.
• Offered tailored guidance for children demonstrating challenges with emotional and behavioral regulation.
• Developed engaging projects and outdoor activities for children.
• Monitored and sustained a secure environment consistently.
• Communicated progress details regarding children's behavior changes.

• Provided a home-like setting for the care of developmentally disabled adults
• Created tailored services addressing the needs of those with developmental disabilities.
• Ensured reliable supervision during transit to events, leisure pursuits, and clinical visits.
• Teamed up with house managers and residential counselors to develop outdoor programs for residents.
• Oversaw direct services to maintain operational standards.
• Oversaw supply chain for household necessities.
• Ensured timely collection and proper administration of prescribed medications per medical guidelines.
• Enhanced communication with family members of residents.