Henrietta Monarrez
Phoenix,AZ
Summary
Dedicated housekeeping professional with experience at Walmart and St. Joseph Hospital, skilled in maintaining high cleanliness standards and enhancing customer satisfaction. Proven ability to train teams and implement effective cleaning techniques, ensuring efficient operations and a welcoming environment. Strong teamwork and attention to detail drive successful outcomes in fast-paced settings.
Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
35
35
years of professional experience
Work History
Housekeeper
Walmart
02.2009 - 10.2023
- Maintained cleanliness and organization of designated areas following Walmart's hygiene standards.
- Utilized cleaning equipment, including vacuums and floor polishers, to ensure efficient operations.
- Assisted in inventory management by monitoring and restocking cleaning supplies as needed.
- Implemented effective cleaning schedules to optimize workflow and maintain high standards of cleanliness.
- Trained new staff on proper cleaning techniques and safety protocols to enhance team performance.
- Conducted routine inspections to identify maintenance needs and report issues promptly for resolution.
Housekeeper
St Joeseph Hospital
07.1988 - 01.1991
- Collaborated with management to develop strategies for improving overall store cleanliness and customer satisfaction.
- Adapted quickly to changing tasks and priorities while maintaining attention to detail in all cleaning assignments.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Manger
Kerr West
01.1991 - 2009
- Oversaw daily operations to align with strategic goals and improve efficiency.
- Developed training programs that elevated team performance and enhanced service delivery.
- Analyzed operational workflows to identify opportunities for process optimization.
- Fostered collaboration by promoting open communication among cross-functional teams.
- Managed budgeting processes, tracking expenditures against financial performance targets.
- Established key performance indicators to assess effectiveness and drive improvement initiatives.
Education
High School Diploma -
Central High School
05-1969
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Vacuuming
- Cleaning bathrooms
- Cleaning techniques
Timeline
Housekeeper
Walmart
02.2009 - 10.2023
Manger
Kerr West
01.1991 - 2009
Housekeeper
St Joeseph Hospital
07.1988 - 01.1991
High School Diploma -
Central High School