Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Support store management in implementing policies and procedures to ensure a positive work environment.
- Assist with recruiting, onboarding, and training new associates.
- Provide coaching and feedback to team members to promote performance improvement.
- Help manage employee schedules, timekeeping, and attendance.
- Foster a culture of engagement, diversity, and inclusion within the team.
- Address employee concerns and assist in resolving workplace issues.
- Support adherence to safety protocols and store policies.
- Promote teamwork and collaboration among staff.
- Participate in performance evaluations and development initiatives.
- Ensure compliance with company standards and legal requirements related to employment.
Review and process claims related to damages, theft, or reimbursement submitted by customers or employees.
- Investigate claims by collecting relevant documentation and evidence.
- Communicate with customers, vendors, or internal departments to gather additional information or clarify claim details.
- Ensure all claim records are accurately documented and maintained in the system.
- Analyze claim data to determine legitimacy and potential resolution.
- Resolve claim disputes or discrepancies in a professional and timely manner.
- Follow company policies, procedures, and legal regulations related to claims processing.
- Assist in identifying and preventing fraudulent claims.
- Collaborate with other departments such as loss prevention, finance, or legal for complex cases.
- Generate reports on claims activity, outcomes, and trends for management review.