Henrietta Purifoy
Jonesboro,GA
Summary
Seeking a career opportunity conducive to personal and professional growth.
Overview
26
26
years of professional experience
Work History
Experience Night Auditor Supervisor
AC Hotel Midtown
10.2021 - Current
- Balance all revenue and settlement accounts nightly Complete the Night Audit checklist for computer procedures daily
- Perform all audit procedures as set forth by the Hotel and company, on a daily basis
- Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the billsAttend and actively participate in all front office meetings
- Maintain cashiering responsibilities as per Front Office proceduresMaintain radio contact with other employees during entire shift.
Night Auditor
AC Hotel Downtown
06.2000 - 10.2021
- Balancing house from day shift
- Balance the cash drawer and log receipts Managing front desk activity and handling guest check-ins and check-outs
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference Handling customer requests and complaints and directing other employees or departments accordingly
- Help prepare for forecasts and audits Answering calls and queries related to potential booking
Floor Attendant/Cashier
Sodexho
06.2000 - 05.2016
- Cleaning, sweeping floors, and wiping Salad Bar and surrounding areas
- Maintain positive customer and associate relationships
- Stocking, filling and rotating food products on the food line
- Keeps counters organized
- Prepare food on a limited basis: cutting and chopping
- Maintain proper sanitation control
- Perform other duties as assigned or directed.
Front Desk Supervisor
Residence Inn Marriott
04.1997 - 06.2000
- Provided excellent guest service, while insuring efficient registration and billing services
- Oversaw, trained and scheduled a team of 6 customer service associates
- Achieved quality results by leading front office agents through training, communication, and empowerment
- Resolved guest issues and completed special request to ensure the satisfaction of the guest
- Painted and otherwise maintained structures and equipment
- Prepared breakfast menu and evening social activities
- Forecasted occupancy and generated discrepancy, comp occupancy, and allowance reporting.
Education
HS Diploma -
West Fulton High School
1992
Skills
- Time Management
- Problem Solving
- Critical Thinking
- Leadership
- Report on Findings
- Bookkeeping and Reconciliation
- Funds Oversight
- Inventory Assessments
- Staff Oversight and Leadership
- Quality Assessments
- Federal and State Tax Examination
- Taxpayer Account Audits
- Auditing and Attestation
- Reports and Documentation
- Document Recordkeeping
- Inventory Property
- Microsoft Office
Timeline
Experience Night Auditor Supervisor
AC Hotel Midtown
10.2021 - Current
Night Auditor
AC Hotel Downtown
06.2000 - 10.2021
Floor Attendant/Cashier
Sodexho
06.2000 - 05.2016
Front Desk Supervisor
Residence Inn Marriott
04.1997 - 06.2000
HS Diploma -
West Fulton High School
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