Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Henrique Aguiar

McKinney,TX

Summary

Accomplished Director of Engineering and Solutions Architect, spearheaded initiatives that significantly enhanced customer satisfaction and streamlined project delivery. Expert in system architecture and fostering team development, ensured the seamless integration of cutting-edge technologies and the mentorship of junior engineers, driving innovation and operational excellence.

Overview

18
18
years of professional experience

Work History

Director of Engineering / Solutions Architect

Realpage
05.2022 - Current
  • Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
  • Evaluated emerging technologies to identify opportunities for integration into existing systems or develop innovative solutions.
  • Designed and monitored project schedules and project manager assignments.
  • Mentored 8 junior engineers in India in best practices and provided ongoing guidance on development practices.
  • Improved product performance and maintainability by implementing microservice oriented architecture.

Senior Software Development Manager

RealPage
04.2018 - 05.2022
  • Inspected final products for application uptime, overall performance and ease of use.
  • Mentored 3 junior developers and engineers through onboarding process and long-term team contributions.
  • Facilitated seamless communication between development teams across different geographical locations, promoting efficient collaboration.
  • Transitioned legacy systems to modern technologies, enhancing overall system efficiency and user experience.
  • Managed multiple high-priority projects simultaneously ensuring timely delivery within budget constraints.
  • Implemented best practices in software architecture, significantly reducing maintenance costs and improving scalability of our Syndication product.

Senior Application Architect

RealPage
12.2016 - 04.2018
  • Redesigned the complete UI of the application delivering a more modern, more reliable and consistent user experience, increasing customer satisfaction.
  • Evaluated emerging technologies for potential adoption into existing application architectures, staying ahead of industry trends.
  • Ensured seamless integration of third-party APIs by diligently testing compatibility with existing infrastructure.
  • Implemented robust security measures within applications to safeguard sensitive data and prevent unauthorized access.
  • Established coding standards within the team, promoting consistency and maintainability throughout software components.

Senior Software Development Specialist

Amdocs
07.2014 - 12.2016
  • Developed innovative solutions for improving user experience and overall product quality.
  • Consistently exceeded performance metrics while maintaining strict adherence to industry standards and compliance regulations.
  • Developed software for desktop and mobile operating systems.
  • Optimized existing software systems by identifying inefficiencies in code structure or architecture, leading to improved reliability and performance.

Senior Subject Matter Expert

Amdocs
06.2006 - 07.2014
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
  • Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Worked closed with customers to ensure product quality and customer satisfaction, being recognized and awarded by the customer after implementation of a complex project.

Software Engineer

Amdocs
06.2006 - 05.2008
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
  • Analyzed proposed technical solutions based on customer requirements.
  • Developed scalable and maintainable code, ensuring long-term stability of the software.

Education

Bachelor of Science - Computer Engineering

Centro Universitario Da FEI
Sao Paulo, Brazil
12.2004

Skills

    Customer Satisfaction

    Safety Protocols

    DevOps

    System Architecture

    Software Development Lifecycle

    Software Design

    Software Development

    Front End Development

    Backend End Development

    Java

    Spring

    Customer Engagement

Accomplishments

  • Recognized by company leaders after implementation of project with aggressive timeline in Canada which created a fantastic customer experience
  • Recognized by client for the support and work implementing a new product that helped client retain and grow their customer base.
  • Recognized as Employee of the Month in October, 2014, soon after moving into a new position, for being able to quickly learn and adapt to new project and naturally assuming a lead position

Languages

Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Director of Engineering / Solutions Architect

Realpage
05.2022 - Current

Senior Software Development Manager

RealPage
04.2018 - 05.2022

Senior Application Architect

RealPage
12.2016 - 04.2018

Senior Software Development Specialist

Amdocs
07.2014 - 12.2016

Senior Subject Matter Expert

Amdocs
06.2006 - 07.2014

Software Engineer

Amdocs
06.2006 - 05.2008

Bachelor of Science - Computer Engineering

Centro Universitario Da FEI

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Henrique Aguiar