HENRIQUE CARBONARO
Summary
Results-driven and detail-oriented Accounts Payable Specialist with over 5 years of experience in efficiently managing financial transactions, processing invoices, and ensuring timely payments. Adept at working with multiple stakeholders and improving payment processes through strong analytical and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Accounts Payable Administrative Assistant
Marriott International
10.2018 - 08.2023
- Managed the day-to-day operations of the accounts payable system, including processing payments to vendors and employees
- Assisted with budget preparations by analyzing historical spending patterns
- Developed procedures to streamline accounts payable processes, improving accuracy and efficiency
- Conducted research on discrepancies in account balances and provided solutions to resolve the issues
- Implemented new accounting software programs in order to improve workflow efficiency
- Created expense reports for senior management team members utilizing corporate credit card statements
Administrator
Marriott International
01.2015 - 07.2018
- Monitored incoming volumes in queues, report on daily attendance schedule adherence of agents in real-time, ensuring optimum service levels are achieved
- Generated daily and weekly reports to suggest corrective actions and process improvements
- Organized over 100+ associate's schedules
- Supported office manager with proactive correspondence management, document coordination and customer relations
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles
- Assisted successful planning and execution of staff meetings, parties and events
Customer Service Representative Specialist
Starwood Hotels & Resorts Worldwide LLC
12.2013 - 01.2015
- Booked hotels reservations over telephone service
- Scheduled and coordinated meetings, appointments, and travel arrangement for other professionals
- Demonstrated mastery of customer service within specified timeframes
- Managed inbound sales inquiries relating to products and promotions, quickly establishing rapport with customers over phone
- Maintained monthly customer satisfaction rating of 80% or higher and sales goal of 35% or higher
Education
Some College - Business, Fine Arts
Bristol Community College
01.2014
High School Diploma - undefined
B M C Durfee High School
Fall River, MA01.2013
Skills
- Accounting Software: Oracle
- Data Entry: High-speed and accurate data entry
- Operations oversight
- Special Projects
- Administrative Procedures
- Records Management Systems
- Data Communications
- Project Schedule Coordination
- Budget Planning
Languages
Portuguese
Native or Bilingual
Timeline
Accounts Payable Administrative Assistant
Marriott International
10.2018 - 08.2023
Administrator
Marriott International
01.2015 - 07.2018
Customer Service Representative Specialist
Starwood Hotels & Resorts Worldwide LLC
12.2013 - 01.2015
High School Diploma - undefined
B M C Durfee High School
Some College - Business, Fine Arts
Bristol Community College
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