Summary
Overview
Work History
Skills
Languages
Languages
Timeline
Generic

Henrique Taetti

Queens,NY

Summary

Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customers-focused environment.

To bring an excellent service and add. Work with a united team to offer a great customer service, that they have a pleasant ecperiece.

Overview

7
7
years of professional experience

Work History

Event Server

Scoozi Events Nyc
New York, New York
05.2025 - Current
  • Collaborated with team members to ensure smooth event operations.
  • Maintained cleanliness and organization of serving areas throughout events.
  • Responded promptly to guest inquiries and requests during events.
  • Provided food, beverage and table service to guests during events.
  • Greeted guests in a friendly and welcoming manner.

Customer Service

Posh Pop
New York, NY
11.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.

Restaurant Waiter

Altas Horas
Newark, NJ
08.2022 - 11.2023
  • Took accurate food and drink orders, using a POS ordering software system.
  • Assisted guests with making food and beverage selections.
  • Greeted customers, provided menus and answered questions about menu items.
  • Checked on guests during meals to ensure satisfaction with each course.

Bar Waiter

Mickeys Spillane’s
New York, NY
12.2022 - 07.2023
  • Assisted in seating guests at tables.
  • Provided customers with information about the menu items, drinks, and specials of the day.
  • Took orders from customers for food and beverages.
  • Delivered ordered items to customers quickly and efficiently.
  • Checked on customers to ensure they were satisfied with their meal or drinks.
  • Cleared away dirty dishes, glasses, and cutlery between courses as needed.
  • Processed payments using cash registers or point-of-sale systems.

Bartender

Help Bar
São Paulo, SP
07.2018 - 03.2022
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.

Skills

  • Beverage Preparation
  • Payment Processing
  • Performance Improvement
  • Customer Service
  • Conversant in English, Portuguese and Spanish
  • Cash Register Operation
  • Food service
  • Event operations
  • Team collaboration
  • Attention to detail

Languages

3,5,3

Languages

English
Professional
Portuguese
Native/ Bilingual
Spanish
Professional

Timeline

Event Server

Scoozi Events Nyc
05.2025 - Current

Customer Service

Posh Pop
11.2023 - Current

Bar Waiter

Mickeys Spillane’s
12.2022 - 07.2023

Restaurant Waiter

Altas Horas
08.2022 - 11.2023

Bartender

Help Bar
07.2018 - 03.2022
Henrique Taetti