Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
References
Timeline
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Henrique Gabriel Monteiro

Summary

Dynamic professional with extensive experience at Walt Disney World Resort, excelling in emergency response and first aid. Proven ability to enforce safety regulations and communicate effectively, ensuring public safety. Recognized for maintaining vigilance and delivering exceptional customer service, contributing to a secure and enjoyable environment for all guests.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lifeguard

Walt Disney World Resort
Lake Buena Vista, FL
09.2024 - Current
  • Communicated regularly with supervisors regarding any issues that arose during shifts.
  • Responded quickly to medical emergencies in the pool area.
  • Enforced all safety regulations and posted rules for patrons.
  • Performed emergency rescues when necessary.
  • Adhered strictly to emergency action plans.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.
  • Provided first aid care to injured patrons before paramedics arrived on scene.
  • Maintained constant surveillance of patrons in the swimming area at all times.

Security Guard

Tails of Terror Haunted attraction
Orland, FL
09.2023 - 11.2025
  • Responded to alarms, emergencies, and disturbances.
  • Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
  • Enforced safety regulations and monitored access control points.
  • Interacted with law enforcement officials to report incidents or violations of laws and regulations.
  • Conducted daily security patrols of assigned areas.
  • Answered questions from the public regarding facility rules and regulations.
  • Administered first aid when necessary in accordance with training guidelines.
  • Investigated suspicious activity and reported findings to management.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Warned persons of rule infractions or violations and evicted violators from premises.

Food and Beverage Associate

Walt Disney World Company
Lake Buena Vista, FL
01.2024 - 08.2025
  • Cleaned equipment such as blenders, juicers, and coffee machines according to company procedures.
  • Adhered to all safety and sanitation guidelines while preparing food items.
  • Replenished condiments at tables as needed or requested by customers.
  • Operated cash registers accurately and efficiently during peak business hours.
  • Monitored stock levels of beverages and other items for the bar area.
  • Greeted customers upon arrival and took their orders promptly and courteously.

Sales Associate

Conns Home Plus Warehouse
Altamonte Springs, FL
04.2022 - 12.2023
  • Maintained current knowledge of store merchandise and policies to enhance customer experience.
  • Processed credit card transactions efficiently, ensuring security and accuracy.
  • Developed promotional strategies that increased sales volume significantly.
  • Upsold additional items tailored to customer interests and preferences.
  • Assisted customers with product selection, sizing, and styling for optimal satisfaction.
  • Handled customer complaints professionally, resolving issues effectively.
  • Ensured cleanliness of store environment, including floors, windows, and displays.
  • Greeted customers warmly, delivering exceptional service throughout their shopping experience.

Education

High School Diploma -

Lyman
Longwood, FL
05-2021

Associates Degree - Criminal Justice

Valencia College
Orlando, FL

Skills

  • Emergency response
  • First aid
  • Water rescue
  • Surveillance techniques
  • Safety enforcement
  • Communication skills
  • Conflict resolution
  • Customer service
  • Attention to detail
  • CPR and AED training
  • Public safety
  • Complex Problem-solving
  • Strong communicator

Accomplishments

  • Leadership 101 Mouseters (Disney collage class)
  • Safety Cast member of the month

Languages

Portuguese
Native/ Bilingual
Spanish
Elementary
English
Native/ Bilingual

Certification

  • CPR Certified
  • AED trained
  • Forklift trained
  • Drivers licence

References

References available upon request.

Timeline

Lifeguard

Walt Disney World Resort
09.2024 - Current

Food and Beverage Associate

Walt Disney World Company
01.2024 - 08.2025

Security Guard

Tails of Terror Haunted attraction
09.2023 - 11.2025

Sales Associate

Conns Home Plus Warehouse
04.2022 - 12.2023

High School Diploma -

Lyman

Associates Degree - Criminal Justice

Valencia College

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