Henrry Serpas
Brentwood,NY
Summary
Dynamic technician with mechanical expertise honed at Jiffy Lube, excelling in vehicle maintenance and diagnostics. Recognized for exceptional customer service and attention to detail, I effectively trained new staff and maintained safety standards. Proven ability to multitask under pressure while enhancing customer satisfaction and optimizing service efficiency.
Overview
2
2
years of professional experience
Work History
Technician
Jiffy Lube
09.2025 - Current
- Performed routine vehicle maintenance including oil changes, tire rotations, and fluid checks.
- Utilized diagnostic tools to identify mechanical issues and recommend appropriate services.
- Assisted in training new technicians on safety protocols and equipment usage.
- Maintained clean and organized work area to ensure compliance with safety standards.
Sales Associate
AutoZone
12.2023 - 08.2025
- Assisted customers in locating automotive parts and accessories, enhancing overall shopping experience.
- Provided product knowledge to customers, facilitating informed purchasing decisions.
- Processed transactions accurately using point-of-sale system, ensuring efficient checkout experiences.
- Maintained organized sales floor, optimizing product displays for increased visibility and accessibility.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction ratings.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Brentwood High School
Brentwood, NY08-2023
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Installation and repair
- Mechanical Knowledge
- Customer interaction
- Heavy lifting
- Safety Equipment
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Technician
Jiffy Lube
09.2025 - Current
Sales Associate
AutoZone
12.2023 - 08.2025
High School Diploma -
Brentwood High School