Summary
Overview
Work History
Education
Skills
Timeline
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Henry Banowsky

San Antonio,TX

Summary

Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. I will always be the first to show up, and last to leave.

Overview

6
6
years of professional experience

Work History

Property Manager / Contractor

Ryan Hartlea Homes
07.2020 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Manage construction of large scale residential contracting projects from start to finish.
  • Complete contracting projects on time and under budget.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Developed and implemented marketing strategies to increase occupancy rates.

Facility Operations Team Member

Lifetime Fitness
02.2019 - 06.2020
  • Reported building issues to building management to reduce safety concerns.
  • Restocked office, locker room and other common areas to maintain adequate supplies.
  • Performed chemical checks and serviced the pools.
  • Cleaned weight room, basketball courts and other facilities within the gym.
  • Perform management duties during overnight shift.
  • Opened / closed the gym as key holder.
  • Answer phones and provide guest services at front desk.

Cashier / Team Member

Frontier Burger
07.2019 - 01.2020
  • Met customer needs through polite, friendly and attentive service.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained new cashier team members in customer service and money handling processes.
  • Worked with other associates to support cashiers and management needs.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Answered questions about store policies and addressed customer concerns.
  • Opened / Closed the store on morning / night shifts

Game Operations Assistant

San Antonio Spurs Sports & Entertainment
08.2018 - 07.2019
  • Greeted guests with friendliness and professionalism.
  • Organized performances and other entertainment during half time / time out.
  • Traveled to perform as Austin Spurs mascot.
  • Communicated via headset with various other game operation staff in order to achieve satisfactory results.
  • Dealt with and diffused situations with unruly or agitated guests / fans.


Team Member

Regal Cinemas
03.2018 - 08.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Service popcorn machines and other equipment in kitchen.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

Bachelor of Arts - Communication

University of Texas San Antonio
San Antonio, TX

High School Diploma -

Winston Churchill High School
San Antonio
05.2017

Skills

  • Contract Negotiation
  • Property Management
  • Business Development
  • Tenant Relations
  • Staff Management
  • Database Management
  • Grounds Maintenance
  • Maintenance Scheduling
  • Payment Collection
  • Leasing and Sales
  • Preventive Maintenance
  • Customer Relations

Timeline

Property Manager / Contractor

Ryan Hartlea Homes
07.2020 - Current

Cashier / Team Member

Frontier Burger
07.2019 - 01.2020

Facility Operations Team Member

Lifetime Fitness
02.2019 - 06.2020

Game Operations Assistant

San Antonio Spurs Sports & Entertainment
08.2018 - 07.2019

Team Member

Regal Cinemas
03.2018 - 08.2018

Bachelor of Arts - Communication

University of Texas San Antonio

High School Diploma -

Winston Churchill High School

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Henry Banowsky