Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Henry Benjamin

Flossmoor,Il

Summary

Detail-oriented Strategic Agency Partner with 5 years of experience in local business marketing accounts. Exceeds in building relationships with with C-suite executives, account managers, and direct clients. Skilled at closing sales and handling customer objections with ease and professionalism. Reliable and enterprising worker focused on maximizing revenue. I value working hard and enjoy growing my sales acumen by learning from other successful people in the role.

Overview

8
8
years of professional experience

Work History

Partner Account Executive

Yelp
Chicago, IL
10.2022 - Current
  • Negotiated partnerships with digital marketing agencies, while leveraging Yelp's paid services to the benefit of their clients.
  • Assisted in the preparation of presentations for prospective partners highlighting our products and services offerings.
  • Training account managers and salespeople to handle objections, tell a story with data, and understand the Yelp platform.
  • Helped teach and implement new service offerings/strategies for digital marketing agencies.
  • Building and maintaining a pipeline of existing and new business.
  • Composed client-facing proposals, presentations, and spreadsheets to close sales.
  • Supported sales team members to drive growth and development.
  • Conducted market research and reported on competitors.
  • Facilitated resolution of any issues related to partner accounts in a timely manner.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Implemented strategies for increasing partner engagement by building out loyalty programs or other incentives.
  • Researched industry trends, best practices, and competitive landscape to stay up-to-date on current developments.
  • Conducted regular account reviews with existing partners to assess their needs and provide solutions that meet their requirements.
  • Identified potential new business opportunities through customer outreach activities.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Created detailed reports outlining partner performance metrics and areas of improvement.
  • Tracked market changes and competitor activity to develop strategies for growth opportunities.
  • Developed and maintained relationships with key partners to ensure success in meeting sales goals.

Senior Elite Account Executive

Yelp
Chicago, IL
07.2019 - Current
  • Reviving dormant accounts by re-establishing relationships with key decision-makers.
  • Creating and executing strategic plans for business opportunities through resource management and internal collaboration.
  • Driving new business development and client acquisition through cold calling, lead generation and exceptional service.
  • Using consultative sales strategies to effectively overcome client objections and maximize sales activity.
  • Indentifying lucrative leads, building relationships with new clients and upselling services, increasing business development.
  • Overseeing multiple accounts and working diligently to meet and exceed performance goals.
  • Providing clear business insight and market knowledge to drive solutions to meet customers' business objectives.
  • Researching competitors and customer business models for sales strategy development.
  • Acting as main point of contact in matters relating to client concerns and needs.

Retail Sales Consultant

Sprint
Crestwood, IL
03.2018 - 06.2019
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Identified demand for service offerings through needs assessments.
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.

Front Desk Clerk

Chicago Yacht Club
Chicago, IL
02.2017 - 02.2018
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered telephones and greeted visitors to assist, answer questions and direct.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Leveraged software to confirm reservations and address guest needs.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Monitored reservations to track incoming parties and special events.
  • Maintained clean and presentable reception area to maintain professional business reputation.

Education

Associate of Applied Science - Accounting

Prairie State College
Chicago Heights, IL
08.2016

Skills

  • Business Growth Opportunities
  • Account Management
  • Customer Relationships
  • Sales Strategies Implementation
  • Client Campaigns
  • Interpersonal Skills
  • Pipeline Management
  • Sales Methodologies
  • Revenue Generation
  • Marketing Management
  • Strategic Initiatives
  • Negotiation Skills
  • Needs Assessments
  • Effective Customer Upselling
  • Sales Expertise
  • Organizational Skills
  • Problem Resolution
  • Friendly, Positive Attitude
  • Sales Reporting
  • Territory Management
  • Strategic Planning
  • Sales Forecasting
  • Training development
  • Closing Techniques
  • Data Confidentiality
  • Lead Generation
  • Sales strategy
  • Client Relations
  • Direct Sales
  • Sales Tracking
  • Sales Quota Management
  • Analytical Thinking
  • Rapport and relationship building
  • Reliability
  • Problem-Solving
  • Relationship Building
  • Effective Communication
  • Full-cycle sales process

Accomplishments

  • $1.25M+ booked in Revenue
  • Closed over 400+ businesses
  • Developed relationships with new clients and typically exceeded sales goals by 150%.
  • Led team to achieve being a top sales team in the Yelp organization, earning recognition from upper management and financial reward month over month.
  • Consistently maintained high customer retention.
  • Promoted from JAE to SAE, in less than 12-months.
  • Promoted from SAE to Elite Account Executive, in less than 12-months.

Timeline

Partner Account Executive

Yelp
10.2022 - Current

Senior Elite Account Executive

Yelp
07.2019 - Current

Retail Sales Consultant

Sprint
03.2018 - 06.2019

Front Desk Clerk

Chicago Yacht Club
02.2017 - 02.2018

Associate of Applied Science - Accounting

Prairie State College

Similar Profiles

CREATE PROFILE
Henry Benjamin