Henry Candelaria
Roswell,NM
Summary
Consider myself a hard worker and honest.work well with others .very outgoing and friendly easy to get along with. Able to handle issues that are given to me.
Overview
7
7
years of professional experience
Work History
Warehouse Picker
Ashley Furniture Homestore
Roswell, NM
12.2023 - Current
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Loaded and unloaded goods from trucks using forklifts and pallet jacks. Assemble furniture
Counter Salesperson
Roswell Tire and appliance
Roswell, NM
03.2017 - 07.2023
- Maintained cleanliness of checkout area by wiping down counters and restocking supplies.
- Provided advice on products, services, and promotions to customers.
- Ticketed, arranged and displayed merchandise to promote sales.
- Resolved discrepancies between customer orders and actual deliveries.
- Greeted customers to determine wants or needs.
- Placed special orders or called other stores to find desired items.
- Recommended, selected and located merchandise based on customer desires.
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
- Assisted customers in selecting items to meet their needs.
- Answered customer inquiries regarding prices, availability, and product features.
- Tracked shipments from suppliers to ensure timely delivery of merchandise.
- Created price tags for new items and updated existing ones as needed.
- Verified that all transactions were completed accurately before closing out each sale.
- Described merchandise and explained use, operation and care.
- Performed regular inventory checks to ensure stock levels were maintained.
- Operated cash register to process payments from customers.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained accurate records of all sales transactions.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Answered store and merchandise questions and led customers to wanted items.
- Inspected returned items for damage before issuing refunds or exchanges.
- Computed purchases and received and processed cash or credit payment.
- Cleaned shelves, counters and tables to maintain organized store.
- Processed credit card payments securely according to established policies and procedures.
- Greeted customers and provided excellent customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- Leveraged [Software] skills to input and compile data gathered from various sources.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Delivered products to customer locations on time.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Roswell High School
Roswell, NM05-2013
Skills
- Merchandise Selection
- Forklift Operation
- Picking and Processing
- Storage Organization
- Shipment Preparation
- Product Identification
- Material Handling
- Material Handling Equipment
- Loading and Unloading
- Warehouse Auditing
- Order Preparation
- Product Labeling
- Barcode Scanning
- Maintaining Equipment
- Paperwork Processing
- Warehouse Organization
- Heavy Lifting
- Shipping and Packaging
Timeline
Warehouse Picker
Ashley Furniture Homestore
12.2023 - Current
Counter Salesperson
Roswell Tire and appliance
03.2017 - 07.2023
High School Diploma -
Roswell High School