Henry Castaneda
San Diego,CA
Summary
Adept at enhancing passenger satisfaction and safety, I leveraged defensive driving and customer service skills at Transdev Transportation to boost revenues and efficiency. My proactive approach and mechanical troubleshooting abilities led to a notable improvement in fuel efficiency and on-time performance, underscoring my commitment to excellence and teamwork in high-pressure environments.
Overview
2025
2025
years of professional experience
Work History
Motor Coach Operator
First Transit
- Contributed to increased revenues by driving additional charters during peak seasons or special events.
- Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
- Improved fuel efficiency with careful route planning and consistent monitoring of vehicle performance.
- Collaborated with dispatchers to communicate route updates or changes, ensuring accurate information was relayed to passengers.
- Enhanced passenger satisfaction by providing safe and timely transportation services.
Heavy Equipment Hauler
American Towing And Recovery
09.2024 - 09.2024
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Moved equipment between job locations using truck and trailer.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
- Coordinated with site personnel during loading/unloading processes to ensure efficient delivery of heavy equipment.
- Secured heavy equipment loads using appropriate tie-downs, chains, and straps to prevent shifting during transit.
- Increased client trust by promptly addressing any concerns or issues that arose during the hauling process.
- Utilized navigation tools such as GPS devices, maps, and routing software to plan the most efficient routes for heavy equipment transportation.
- Assisted in training new drivers on best practices for handling oversized loads and various types of heavy equipment transport trailers.
- Maintained clean and organized truck interiors, ensuring a professional appearance for clients and fellow drivers.
- Participated in regular safety meetings and training sessions to stay current on industry best practices and regulations.
- Collaborated with dispatchers to optimize routing schedules, increasing on-time deliveries and customer satisfaction.
- Maintained accurate logs of driving hours, vehicle maintenance records, and customer communication for DOT compliance.
- Developed strong relationships with clients through professional communication, ensuring repeat business opportunities.
- Trained new drivers in company policies and vehicle maintenance to support daily task completion.
Tow Truck Driver
Cortes Towing
03.2023 - 08.2024
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Operated with safety and skill to avoid accidents and delays.
Heavy Equipment Hauler
Cortes Towing
03.2023 - 08.2024
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Moved equipment between job locations using truck and trailer.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
- Coordinated with site personnel during loading/unloading processes to ensure efficient delivery of heavy equipment.
- Secured heavy equipment loads using appropriate tie-downs, chains, and straps to prevent shifting during transit.
- Increased client trust by promptly addressing any concerns or issues that arose during the hauling process.
- Utilized navigation tools such as GPS devices, maps, and routing software to plan the most efficient routes for heavy equipment transportation.
- Assisted in training new drivers on best practices for handling oversized loads and various types of heavy equipment transport trailers.
- Maintained clean and organized truck interiors, ensuring a professional appearance for clients and fellow drivers.
- Provided reliable transportation services for clients in industries such as construction, agriculture, mining, and manufacturing sectors.
- Safely transported oversized loads, adhering to all federal, state, and local regulations for heavy haul permits.
- Participated in regular safety meetings and training sessions to stay current on industry best practices and regulations.
- Collaborated with dispatchers to optimize routing schedules, increasing on-time deliveries and customer satisfaction.
- Developed strong relationships with clients through professional communication, ensuring repeat business opportunities.
- Contributed to company''s outstanding safety record through strict adherence to internal policies and industry regulations.
- Identified potential safety hazards during load securement, preventing costly damages and injury risks.
Tow Truck Driver
Quality Towing Service
09.2022 - 03.2023
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
Motor Coach Operator
Sun Diego Charter Co.
11.2017 - 10.2019
- Contributed to increased revenues by driving additional charters during peak seasons or special events.
- Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
- Collaborated with dispatchers to communicate route updates or changes, ensuring accurate information was relayed to passengers.
- Enhanced passenger satisfaction by providing safe and timely transportation services.
- Managed challenging situations calmly and professionally, maintaining positive relationships with passengers and coworkers alike.
- Completed detailed trip reports accurately after each journey, documenting mileage traveled, hours worked, fuel consumption rates, and any incidents encountered during transit operations.
Pumper/driver
Diamond Environmental Services
05.2017 - 08.2017
- Mitigated risks associated with well operations by adhering to standard operating procedures and promptly addressing any deviations from normal conditions.
- Collaborated with engineers to optimize production processes based on data analysis from wells under my supervision.
- Provided reliable information to management through timely completion of required reports on well operations, incidents, and maintenance activities.
- Increased efficiency in data collection by maintaining accurate records of daily production rates, pressure readings, and fluid levels.
Motor Coach Operator
Transdev Transportation
06.2016 - 05.2017
- Contributed to increased revenues by driving additional charters during peak seasons or special events.
- Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
- Improved fuel efficiency with careful route planning and consistent monitoring of vehicle performance.
- Collaborated with dispatchers to communicate route updates or changes, ensuring accurate information was relayed to passengers.
Education
GED - General Education
Coalinga High
Coalinga, CA06.2002
Skills
- Vehicle inspection proficiency
- Defensive driving
- Safety measures
- Passenger assistance
- Accident prevention
- Adaptive decision making
- Mechanical troubleshooting
- Air breaks
- Safe driving techniques
- Route navigation expertise
- Traffic rules
- Hospitality and accommodation
- Emergency response readiness
- Passengers endorsement
- Trip planning
- Customer service
- Time management
- Attention to detail
- Safety-focused
- Pre-trip inspections
- Clear communication
- Team collaboration
- Elderly and disabled assistance
- Clean driving record
- Passenger safety
- Commercial driving
- Inclement weather driving
- Vehicle inspections
- GPS navigation
- Map reading
- Passenger interaction
- Route navigation
- Route planning
- Local traffic regulations
Timeline
Heavy Equipment Hauler
American Towing And Recovery
09.2024 - 09.2024
Tow Truck Driver
Cortes Towing
03.2023 - 08.2024
Heavy Equipment Hauler
Cortes Towing
03.2023 - 08.2024
Tow Truck Driver
Quality Towing Service
09.2022 - 03.2023
Motor Coach Operator
Sun Diego Charter Co.
11.2017 - 10.2019
Pumper/driver
Diamond Environmental Services
05.2017 - 08.2017
Motor Coach Operator
Transdev Transportation
06.2016 - 05.2017
Motor Coach Operator
First Transit
GED - General Education
Coalinga High
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