Henry Castaneda
Phoenix,AZ
Summary
Accomplished Owner Driver with a proven track record at H LIMO, adept in operations management and customer relations. Elevated client satisfaction and financial growth through strategic marketing and cost control, fostering a culture of employee loyalty and collaboration. Expertise in financial planning and relationship building, achieving significant repeat business.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Outgoing and resourceful, bringing strong background in business management and strategic planning. Possesses in-depth understanding of market analysis and financial oversight, coupled with skills in project coordination and client relationship management. Dedicated to driving business growth and achieving impactful results.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Offering solid foundation in business principles and keen ability to learn and adapt within dynamic environment. Brings focus on operational efficiency and strategic planning, combined with skills in financial management and project coordination. Ready to use and develop analytical and organizational skills in [Desired Position] role.
Overview
8
8
years of professional experience
Work History
Owner Driver
H LIMO
05.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
BUS DRIVER
AZ LIMO
01.2019 - 02.2021
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
MOTORCOACH DRIVER
JET LIMOUSINE
03.2017 - 06.2019
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Stayed current on industry best practices through ongoing professional development opportunities such as training seminars or workshops.
- Adhered strictly to company policies regarding driver conduct, dress code, punctuality, and professionalism in all interactions with passengers or colleagues alike.
- Kept accurate records of hours driven, miles traveled, and expenses incurred during each trip for proper reimbursement purposes.
- Maintained a clean and comfortable environment for passengers, ensuring an enjoyable travel experience.
- Reduced incidents of mechanical failures by conducting thorough pre-and post-trip vehicle inspections.
Education
ENGLISH GRAMMAR, ENGLISH LITERATURE
Maricopa Community Colleges, Mesa Community College
Mesa, AZ04-1992
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Business management
- Marketing
- Staff hiring
- Business marketing
- Employee development
- Sales leadership
- Sales management
- Financial planning
- Product branding
- Cost reduction
- Budget development
- Talent development
Accomplishments
I do have commercial driver license,,studied really hard for this,,that's why I update it every year..I'm also a certified trainer,,my certification is expired,but someday looking to reinstate it..I do have an extensive security background...
Timeline
Owner Driver
H LIMO
05.2021 - Current
BUS DRIVER
AZ LIMO
01.2019 - 02.2021
MOTORCOACH DRIVER
JET LIMOUSINE
03.2017 - 06.2019
ENGLISH GRAMMAR, ENGLISH LITERATURE
Maricopa Community Colleges, Mesa Community College
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