Henry Chen
Aurora
Summary
Offering strong foundation in leadership and business management, eager to learn and grow within dynamic environment. Delivers solid understanding of strategic planning and operational efficiency, paired with excellent skills in communication and decision-making in managing director role.
Overview
28
28
years of professional experience
Work History
Managing Director
Guardian Life
08.2021 - Current
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Elevated brand recognition on by executing digital marketing campaign.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Elevated brand recognition by executing comprehensive digital marketing campaign.
- Trained and guided team members to maintain high productivity and performance metrics.
Manager
Transamerica/WFG
08.2012 - 07.2021
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving concerns promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Developed a company culture on team members engagement, collaboration, and continuous learning opportunities.
Sales Manager
Leadertech Systems of Chicago
06.1997 - 11.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Bachelor of Arts - Finance
UIC
Chicago, IL12-1992
Skills
- Efficiency Enhancement
- Sales team training
- Staff management
- Motivational skills
- Team collaboration
- Product knowledge
- Client relationships
- Sales expertise
Languages
Chinese (Mandarin)
Professional Working
Interests
- Offering time and support to shelters for the homeless, women, and animals
- I enjoy helping others and giving back to the community
- Volunteering
- Outdoor Recreation
Timeline
Managing Director
Guardian Life
08.2021 - Current
Manager
Transamerica/WFG
08.2012 - 07.2021
Sales Manager
Leadertech Systems of Chicago
06.1997 - 11.2018
Bachelor of Arts - Finance
UIC
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