Henry Christopher
Brookville,Pennsylvania
Summary
Seasoned Phlebotomist and Paramedic Crew Chief, adept in multitasking and adaptability, significantly enhanced patient satisfaction at Penn Highlands Brookville. Leveraged excellent communication and problem-solving skills to improve inventory control and streamline emergency response coordination. Achieved a notable increase in efficient patient care delivery and team collaboration.
Overview
25
25
years of professional experience
Work History
Phlebotomist
Penn Highlands Brookville
2022.08 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reviewed patient records for accuracy and completeness.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
Paramedic Crew Chief Indiana
Ambulance Service Management Corporation
1999.08 - 2021.12
- Participated in ongoing professional development opportunities to stay current with best practices in emergency medicine and maintain licensure requirements.
- Oversaw team wellness, morale and team recruitment.
- Conducted comprehensive patient assessments while maintaining accurate documentation for continuity of care upon arrival at the hospital.
- Improved inventory control processes by regularly auditing supplies and equipment to ensure compliance with state regulations.
- Examined ambulance and equipment to meet safety protocols and readiness for calls.
- Maintained a clean and organized ambulance environment that facilitated efficient delivery of patient care services.
- Collaborated with other first responders for seamless integration of medical care during fire, police, hazardous materials, and rescue operations.
- Communicated call priority to driver to support safe and timely arrival to scene.
- Demonstrated adaptability in handling diverse patient populations ranging from pediatrics to geriatrics across various medical emergencies.
- Led team debriefings after high-stress calls to foster open communication, identify areas for improvement, and provide support to fellow crew members.
- Mentored junior paramedics to develop their clinical skills and knowledge of pre-hospital emergency medicine.
- Provided life-saving interventions for critical patients, utilizing advanced airway management techniques and cardiac support measures.
- Reduced on-scene time by efficiently assessing patient conditions and determining appropriate transport methods.
- Safeguarded patient dignity by providing compassionate care and respecting cultural differences while administering medical treatment.
- Delegated tasks and delivered appropriate care and accident patients.
- Utilized knowledge of area medical facilities to choose appropriate hospital destination for patients.
- Streamlined communication with dispatchers and hospital staff, improving response times and coordination.
- Developed strategy during ambulance transport and prepared equipment and supplies to be readily available.
- Ensured the safety of the crew by maintaining thorough knowledge of local geography, roadways, and traffic patterns.
- Enhanced patient care by implementing effective emergency medical procedures and treatment protocols.
- Developed strong relationships with local law enforcement and other first responders, facilitating a cohesive, team-based approach to emergency situations.
- Coordinated scene management during mass casualty incidents, effectively triaging patients for optimal utilization of resources.
- Upheld strict confidentiality standards when managing sensitive patient information in accordance with HIPAA guidelines.
- Established rapport with patients, families, and bystanders through compassionate communication during high-stress situations.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Transferred patients safely and securely to medical facilities for continued care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Dispensed medications and monitored patient responses for adaptive treatment.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Education
Certification - Paramedicine
Clarion Hospital Paramedic Training Institute
Clarion, PA04.2001
Diploma - Academic
Brookville Area High School
Brookville, PA06.1993
Skills
- Adaptable approach
- Time Management
- Multitasking Abilities
- Teamwork and Collaboration
- Attention to Detail
- Customer Service
- Organizational Skills
- Excellent Communication
- Problem-Solving
- Decision-Making
- Task Prioritization
- Interpersonal Communication
- Goal Minded
Timeline
Phlebotomist
Penn Highlands Brookville
2022.08 - Current
Paramedic Crew Chief Indiana
Ambulance Service Management Corporation
1999.08 - 2021.12
Certification - Paramedicine
Clarion Hospital Paramedic Training Institute
Diploma - Academic
Brookville Area High School
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