Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Henry Chudnovsky

Henry Chudnovsky

Pittsburgh,PA

Summary

Experienced, accomplished, and committed SAFe Certified Scrum Master with a creative approach to guiding teams through Agile transformation and day-to-day SDLC. With 20 years of experience in SDLC across diverse industries including banking, health insurance, electrical distribution, oil and gas, and wireless communication, possesses a deep understanding of the complexities involved in software development. Skilled in explaining complex concepts using clear terminology and real-life examples, has a proven track record in facilitating Scrum ceremonies, implementing Scrum frameworks, and enhancing team collaboration, productivity, and project delivery within deadlines and budget. As a servant leader with working knowledge of Kanban, Azure DevOps, Version One, Digital.ai Agility, Jira, and Confluence, is well-equipped to drive successful outcomes. Additionally, experience in coaching and mentoring, problem-solving, and conflict resolution has allowed effective navigation of development challenges. An effective communicator with strong oral and written skills, able to convey ideas and information clearly to both technical and non-technical stakeholders. Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Sr. Scrum Master

Highmark, Inc.
04.2022 - 06.2024
  • Enabled teams to deliver the highest business value to their customers while being their servant leader
  • Coached and mentored 2 Agile teams in self-organization and cross-functionality
  • Scheduled and facilitated all Scrum Ceremonies within Scale Agile Framework such as Daily Stand-Up Meetings, Grooming, Sprint Plannings and Demos
  • Proactively removed impediments and managed issue resolutions
  • Streamlined backlog processes, ensuring clarity and efficiency
  • Utilized corporate Agility tool, metrics and techniques to successfully guide team’s progress against Sprint Plan
  • Led continuous improvement initiatives through effective retrospective facilitation, ensuring teams effectively prioritized, planned and executed improvements ideas
  • Provided training and mentoring of new Scrum Masters.

Product Owner/Scrum Master Proxy

Crown Castle
09.2017 - 02.2022
  • Acted as the liaison for system and tools improvements in Agile IT Development Lifecycle
  • Conducted requirements gathering, management, and prioritization
  • Helped with Process Mapping
  • Led UATs including Test Cases and Test Scenario writing and implementation
  • Implemented and managed corporate programs such as DocuSign
  • Supported Sprint Planning and Scrum ceremonies as a Scrum Master proxy.
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Collaborated with cross-functional teams to develop high-quality products that met customer needs.
  • Analyzed customer feedback to identify areas for improvement.

System Analyst

Highmark, Inc.
02.2016 - 05.2017

Worked on a series of Agile Projects

  • Drafted technical documents e.g
  • Data Mapping, Use Cases, Supplementary Specifications, User Stories, Test Cases, and Test Scenarios
  • Coordinated team comprised of developers, testers and other professionals to ensure that business requirements were accurately documented and implemented Supported Quality Assurance (QA) and Production testing (BA approvals prior to th release and UAT)
  • Helped design, negotiate and implement customer enrollment matrix for 3rd party client’s conversions.

Sr. Business Analyst

Highmark, Inc. (Celerity Contract)
09.2015 - 02.2016
  • Documented Use Cases and Supplementary Specifications
  • Worked on Report utilization analyses
  • Performed Report sun setting research and implementations
  • Conducted Report Owner’s interviews to determine report utilization level, importance and value
  • Provided support as Product Owner to be report owner voice during reports utilization and sun setting analyses.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
  • Enhanced stakeholder engagement through effective communication of complex data and insights.

Business Analyst /Scrum Master Proxy

Highmark, Inc. (TEK Systems Contract)
03.2015 - 09.2015
  • Provided vital support in Sprint Planning and all other Scrum Ceremonies as a Scrum Master Proxy
  • Completed Agile Projects including HIBS to ECS Real Time Integration and Manual Billing
  • Devised technical documentation such as Use Cases, Supplementary Specifications, Visions, User Stories, as well as Process Diagrams
  • Crafted and maintained RTC Capabilities, Epics, Stories and Tasks for artifacts traceability.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Boosted team productivity by introducing agile methodologies, fostering more dynamic and responsive work environment.
  • Managed product backlog effectively, prioritizing high-value items for faster completion.

Business Analyst/ Scrum Master

Nuverra Environmental Solutions (On-3 Contract)
01.2014 - 02.2015
  • Facilitated application development for a dispatching fleet of 2K trucks in the oil & gas industry
  • Led all team Scrum Ceremonies as a Scrum Master
  • Developed technical documentation including Use Cases and Test Cases, as well as Process Diagrams
  • Gathered user requirements and performed data field mapping
  • Developed and Conducted UATs
  • Authored, assembled and introduced user-friendly training manuals for Dispatchers, Drivers and Billers
  • Facilitated onsite User Training for new software and hardware for staff members
  • Tracked projects milestones and reported on progress to the upper management.

Sr. Business Analyst

Highmark, Inc. (Mindteck Contract)
05.2011 - 12.2013
  • Facilitated migration of antiquated CATS enrollment system onto brand new Individual Billing System (HIBS) as part of new Obamacare program
  • Documented Visions, Use Cases, Test Cases and Supplemental Specifications in the ReqPro to ensure artifacts traceability
  • Devised a Graphical User Interface design and related documentation
  • Interviewed end-users and stakeholders to create the most user-friendly, effective system screens
  • Participated in system testing to ensure that newly developed system performs as designed.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Improved project efficiency by analyzing business processes and identifying areas for improvement.
  • Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.

Relationship Manager

Wesco Distribution
03.2008 - 04.2010
  • Fueled ongoing growth by tying together the WESCO Branch organization, National Accounts, Marketing and Eaton's Electrical Engineering Services Department to fuel ongoing growth
  • Established trust-based local relationships with 350 WESCO branches and correlated Eaton Engineering Services Representatives based on continues surveys of branch and supplier’s management
  • Drove marketing initiatives to grow WESCO and Engineering Services relationships: boosted WESCO branches’ willingness to work with EESS by ~20%
  • Identified and led major national sales campaigns, initiatives and strategic opportunities
  • Organized and implemented Engineering Services Training for WESCO staff and customers
  • Crafted timelines and milestones for initiatives; recognized winners and publicized results company-wide.

Business Analyst/Program Manager

Wesco Distribution
04.2005 - 03.2008
  • Managed all Joint Sales events between top 100 Supplier Representatives and 350 WESCO branches nationwide and in Canada
  • Traveled monthly to engage in Joint Sales Events at the Branch and Executive Management levels; even worked to convince a reticent Vice President to later become one of the program’s biggest supporters
  • Developed and published monthly Joint Sales success reports for review by all hierarchal levels of WESCO
  • Designed and conducted Joint Sales presentations for all levels of WESCO and Supplier Management
  • Instructed IT personnel on updating and changing implementations used to seamlessly run Joint Sales Call program
  • Escalated local non-compliance issues to WESCO Regional Directors and suppliers’ Global Managers
  • Reported weekly sales activities to WESCO and supplier’s top management.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.

Business Analyst

Highmark, Inc. (Ciber Contract)
03.2003 - 03.2005
  • Mapped health insurance group products’ data from the original mainframe-based system into the newly designed application to ensure complete and flawless migration
  • Participated in the analysis, design, testing and implementation of a QC form as a tool for the Quality Control process
  • Instructed other less experienced analysts on the QC process and procedures
  • Worked on independent project maintaining a mail-in database involving last phase Quality Review of health insurance group prior to implementation.

Business Analyst

PNC BANK
03.2001 - 02.2002
  • Functioned as Business Systems Analyst for a major financial services company with over 20,000 employees throughout the Eastern United States
  • Assisted in the implementation of a turnkey, Internet-based system to replace antiquated systems operating from a mainframe environment
  • Served as liaison among programmers, vendors, and end-users
  • Conducted end-user training on the new system, providing parallel demonstrations of the Internet-based system with the legacy mainframe system
  • Provided training to groups as large as 30 users, as well as one-on-one training for executives
  • Worked with web-based training specialists in the development of user-friendly training materials
  • Interfaced with services partners in business units to analyze and recommend technological strategies
  • Conducted meetings and presentations as an active representative to service partners and support communities
  • Reported progress toward project goals, analyzed barriers to success, and recommended actionable solutions to senior leadership.

Education

MBA - Business Administration

Waynesburg University
Canonsburg, PA
12.2009

Bachelor of Science - Information Science

University of Pittsburgh
Pittsburgh, PA
05.2000

Skills

  • Servant Leadership
  • Agile Coaching and Mentoring
  • Sprint Planning
  • Retrospective Analysis
  • Agile Best Practices
  • Software Development Lifecycle
  • Meeting facilitation
  • Problem-solving abilities
  • Product Backlog Management
  • Scrum Framework Expertise
  • Effective Communication
  • Adaptability and Flexibility
  • Relationship Building

Certification


  • SAFe 6 Agilist (SAFe-AG/SA) – Scaled Agile, Inc.
  • SAFe Product Owner/Product Manager (SAFe-AG/SA) – Scaled Agile, Inc.
  • Lean Six Sigma Green Belt/Black Belt Certification – Various providers including IASSC and ASQ.

Timeline

Sr. Scrum Master

Highmark, Inc.
04.2022 - 06.2024

Product Owner/Scrum Master Proxy

Crown Castle
09.2017 - 02.2022

System Analyst

Highmark, Inc.
02.2016 - 05.2017

Sr. Business Analyst

Highmark, Inc. (Celerity Contract)
09.2015 - 02.2016

Business Analyst /Scrum Master Proxy

Highmark, Inc. (TEK Systems Contract)
03.2015 - 09.2015

Business Analyst/ Scrum Master

Nuverra Environmental Solutions (On-3 Contract)
01.2014 - 02.2015

Sr. Business Analyst

Highmark, Inc. (Mindteck Contract)
05.2011 - 12.2013

Relationship Manager

Wesco Distribution
03.2008 - 04.2010

Business Analyst/Program Manager

Wesco Distribution
04.2005 - 03.2008

Business Analyst

Highmark, Inc. (Ciber Contract)
03.2003 - 03.2005

Business Analyst

PNC BANK
03.2001 - 02.2002

MBA - Business Administration

Waynesburg University

Bachelor of Science - Information Science

University of Pittsburgh
Henry Chudnovsky