Henry Chukwu Emeka
Manvel,Tx
Summary
Human Resources Management generalist and several years of experience working with personnel to ensure readiness for military deployment. Strong ability to work with all levels of management and staff to achieve personnel and staffing goals. Able to provide direction, support and HR management understanding while utilizing strong analytical and problem-solving skills. Persuasive and encouraging, work well independently and as part of a team to execute all administrative and human resources functions, activities, regulations, and practices. Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers.
Overview
8
8
years of professional experience
Work History
Customer Service/Clerk
U.S POSTAL SERVICE
07.2018 - 09.2022
- Received calls and assisted customers with delivery of packages such as notifying them of packages unable to be delivered and retrieving them at the Post Office
- Managed financial transactions and balancing drawers
- Distribution of mails, performing office and administrative duties, tracking of mails and packages.
Financial Management / Customer Service Clerk
u. s. army
09.2014 - 09.2017
- Acted as an advocated for military personnel; delivered exceptional support, investigated problems, resolved and resolved complaints in a 72-hour window
- Carried out budget objectives and policies in compliance with regulations and organizational operations
- Ensured business/financial records for employees by analyzing and calculating pay-related documents, invoices and travel vouchers; maintained an accuracy rate of 92% within military pay systems
- Determined eligibility for requested claims by using regulations, policies and procedures; supporting 1500 employees and family members, awarded the U
- S
- Army Europe May 2016 Certificate of Achievement.
Education
Bachelor of Science - Human Resources Management
University of Maryland
Pre Law-Certification -
University of Houston, TX
Master of Science - Human Resources Management
Houston Christian University
Cyber Security Analyst -
Financial Management Training -
U. S. Army Financial Management School
Associate of Science -
Ranger College
Skills
- Customer Interactions
- Staff Benefits Management
- Customer Service
- Administrative Tasks
- Office Administration
- Records & Documentation
- Policies & Procedures
- Finance / Payroll Support
- Problem Solving
- Understanding Customer Needs
- Relationship Building
- Process Optimization
- Computer Proficiency
Awards
- Certificate of Achievement, Run for Your Life 50 Mile Club
- Volunteer at United States Organization (USO), Grafenwoehr, Germany
Timeline
Customer Service/Clerk
U.S POSTAL SERVICE
07.2018 - 09.2022
Financial Management / Customer Service Clerk
u. s. army
09.2014 - 09.2017
Bachelor of Science - Human Resources Management
University of Maryland
Pre Law-Certification -
University of Houston, TX
Master of Science - Human Resources Management
Houston Christian University
Cyber Security Analyst -
Financial Management Training -
U. S. Army Financial Management School
Associate of Science -
Ranger College
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