Summary
Overview
Work History
Education
Skills
Attributes
References
Timeline
Generic

Henry Cook

Pearland,TX

Summary

Dedicated and organized Operations Manager with over 10 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.

Knowledgeable Operations Manager with experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

9
9
years of professional experience

Work History

Market Operations Manager

Get Fresh Produce
Houston, TX
03.2015 - Current
  • Managed relationships with external vendors to ensure quality service delivery across all areas of the business.
  • Built strong relationships with customers through effective problem-solving techniques and excellent customer service skills.
  • Analyzed data from multiple sources to identify potential issues or areas of improvement within the organization's markets.
  • Coordinated training sessions for staff members in order to promote a better understanding of operational procedures.
  • Provided guidance on complex technical matters related to market operations as needed.
  • Developed policies and procedures that support the organization's goals while ensuring compliance with applicable laws and regulations.
  • Collaborated with cross-functional teams to develop innovative solutions that increase efficiency throughout the entire market operations process.
  • Negotiated contracts with vendors or suppliers in order to secure favorable terms for goods or services purchased by the company.
  • Enforced organizational policies related to operations in order to ensure compliance among all personnel.
  • Assisted senior management in developing long-term strategies for expanding into new markets or launching additional products and services.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Worked collaboratively with other departments to ensure operational objectives were met in a timely manner.
  • Developed strategies to optimize market operations, ensuring compliance with established regulations and standards.

Education

GED -

Arthur Campbell High school
Tell City, IN
05-2005

Skills

  • Logistics Management
  • Vendor Relations
  • Project Management
  • Corporate Communications
  • (WMS) Experience
  • Inventory Control
  • Quality Control

Attributes

  • Work Ethic
  • Hard Worker
  • Dedication
  • Team Player
  • Leader
  • Attention to Detail
  • Quick learner
  • Loyal

References

  • Patrick Murphy - (630) 675-0359
  • Vicki Bates - (630) 707-7612
  • Danielle Lebherz - (630) 222-8125
  • Michael Cook - (317) 452-9856
  • Shardonia Paguada - (614) 604-3876
  • Eric Villa - (281) 509-1037
  • Justin Goss - (317) 995-4194

Timeline

Market Operations Manager

Get Fresh Produce
03.2015 - Current

GED -

Arthur Campbell High school
Henry Cook