HENRY DE LA FUENTE
Fairfax,VA
Summary
High-achieving Real Estate Agent successful at developing and executing targeted business initiatives to drive customer growth, achieve sales objectives and enhance bottom-line profits. Results-oriented and friendly individual with expertise in tenant relations and lead development. Reliable and driven with strong time management and prioritization abilities.
Client-oriented Realtor with 15 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing new and used homes and revealing customer needs to deliver solutions.
Overview
21
21
years of professional experience
Work History
Realtor
SPRING HILL REAL ESTATE, LLC
Vienna, VA
07.2015 - Current
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Scheduled home viewings with potential buyers.
- Managed real estate transactions from initiation to closing.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Provided guidance and support throughout the entire purchasing process from initial search through closing.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Maintained current and accurate CRM database of prospective customers.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
- Accompanied buyers during property inspections.
- Conducted open houses and showings of properties to prospective buyers.
Insurance Account Representative
STATE FARM INSURANCE Falls Church
Springfield, VA
01.2013 - 07.2015
- Offered superior customer service, building up important relationships with established and new clients
- Interacted professionally using insurance terminology in English and in Spanish
- Promotion and sell of property & casualty, bank and life insurance products with outstanding results
- Ability to cross-sell lines of products to improve policyholder retention with the company.
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
- Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
- Improved data collection accuracy by structuring systems for desktop spreadsheets.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
- Interviewed prospective clients to obtain data about financial resources and needs.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
Insurance Account Representative
NATIONWIDE INSURANCE
Alexandria, VA
01.2003 - 03.2010
- Demonstrated quality administrative support with the usage of MS Office and other administrative tools
- Drive daily to different sites to promote direct marketing and sales of insurance products
- Completed sales reports and schedules to improve sales precision and accuracy in procedures
- Develop marketing strategies to compete with other individuals or companies who sell insurance.
- Established relationships with underwriters, brokers, agents, and other stakeholders in the industry.
- Processed applications for new and renewal policies, endorsements, and cancellations.
- Prepared documents needed by regulatory bodies such as state departments of insurance.
- Gathered information from clients to create customized insurance plans.
- Assisted customers with various insurance policy inquiries and requests.
- Provided quotes on insurance premiums based on customer requirements.
- Followed up with customers regarding their policy renewals or updates.
- Resolved billing issues related to policy changes or cancellations.
- Responded promptly to customer emails and phone calls relating to their policies.
Education
Bachelor of Science - Economics
World Educational Services
01.2002
Bachelor - Business Administration
Ricardo Palma University
01.1997
Accomplishments
- Commonwealth of Virginia 2013
- State Corporation Commission Bureau of Insurance
- Life & Health Insurance License
- Commonwealth of Virginia 2005
- Department of professional & Occupational Regulation
- Real Estate Sales Person License
- Commonwealth of Virginia 2001
- State Corporation Commission Bureau of Insurance
- Property & Casualty Insurance License
Timeline
Realtor
SPRING HILL REAL ESTATE, LLC
07.2015 - Current
Insurance Account Representative
STATE FARM INSURANCE Falls Church
01.2013 - 07.2015
Insurance Account Representative
NATIONWIDE INSURANCE
01.2003 - 03.2010
Bachelor of Science - Economics
World Educational Services
Bachelor - Business Administration
Ricardo Palma University
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