Henry Eads
St Louis,MO
Summary
With a proven track record at Bethesda Terrace Senior Living Facility, I leveraged my experience, leadership, and desire to ensure resident satisfaction to enhance dining service and kitchen efficiency. Having worked in both the front and back of the house, I learned what responsibilities lie in delivering a problem free meal service. I formed genuine connections with the residents I served for over 6 years and felt personally responsible for ensuring they felt like the facility was truly their home, this often meant going above and beyond what was expected as a dining services employee. I feel my years as a dedicated server which led to my promotion to dining services supervisor, as well as my transition to line cook and production chef, show my adaptability and commitment as a team member.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor of Dining Services/Production Chef/Line Cook
Bethesda terrace senior living facility
St Louis, MO
03.2016 - 04.2022
- Maintained thorough knowledge of menu to describe dining options.
- Ensured compliance with health and safety regulations in the kitchen and dining areas.
- Cleared dishes from tables during and after meal service to maintain clean dining area.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted in resolving customer complaints promptly and professionally.
- Supervised serving staff to drive high level of hospitality and food excellence.
- Prepared workstations with ingredients and tools to increase efficiency.
- Resolved employee issues or disputes in a timely manner.
- Leveraged proper serving etiquette to promote inviting dining atmosphere.
- Distributed food to service staff for prompt delivery to customers.
- Directed and assisted in general dining room cleaning and sanitation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Monitored temperatures of prepared food and cold-storage areas.
- Trained new servers on proper food handling techniques.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Education
Associate of Arts - Fine Arts
Saint Louis Community College
St. Louis, MOSkills
- Critical thinking
- Organization and time management
- Flexible and adaptable
- Excellent communication
- Leadership
- Conflict resolution
- Completing Multiple tasks on a deadline
Certification
- Standard CPR/AED certification
- Standard First Aid certification
- Missouri Food Handlers certification
References
References available upon request.
Timeline
Supervisor of Dining Services/Production Chef/Line Cook
Bethesda terrace senior living facility
03.2016 - 04.2022
- Standard CPR/AED certification
- Standard First Aid certification
- Missouri Food Handlers certification
Associate of Arts - Fine Arts
Saint Louis Community College
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