Henry Ewald
Vadnais Heights,MN
Summary
Dynamic leader and technical specialist with a proven track record at Caribou Coffee and Nexus Logic Consulting. Excelled in enhancing customer relations and service efficiency, while managing complex technical challenges and software interface improvements. Skilled in Java, staff mentoring, and manufacturing. Demonstrated ability to foster positive learning environments and streamline project management for optimal results.
Overview
5
5
years of professional experience
Work History
Manager on Duty
Caribou Coffee
06.2022 - 08.2024
- Provided services as technical specialist (i.e. repairing machines, handling software and network issues, fixing electrical issues, etc.), managed work orders and inventory more than three times per week.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Trained more than fifteen employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Lead Visual Designer & Co-Owner
Nexus Logic Consulting
10.2021 - 04.2024
- Presented work professionally to designers, user experience teams and key stakeholders at different project stages.
- Coordinated with other engineers to evaluate and improve software interfaces and improve frontend-backend compatibility.
- Oversaw up to three simultaneous projects at the same time, monitoring each for development milestone and quality control compliance.
- Managed business finances and employee hiring and training.
Math Tutor
Tutored Through Mounds View High School
01.2020 - 06.2022
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Supported more than ten students with helpful study habits and exam strategies.
- Fostered and maintained strong and trusting rapport with students to promote positive learning experiences.
Education
High School Diploma -
Mounds View High School
Arden Hills, MN06.2024
Skills
- Experience in Java, NextJS, TypeScript, React, , C#, C, and Python
- Manufacturing (ie Resin and 3D printers, soldering, mills, lathes)
- Technical knowledge
- Budgeting expertise
- Staff Training and Development
- Scheduling proficiency
- Simulation building
Accomplishments
- Achieved Eagle Scout and received the Northern Star Council Eagle Scout Scholarship
- Placed 1st (2023) and 2nd (2024) at the Gitchi Gummi FRC competition, placed 1st in Competition Technology and Engineering Exhibits (2024) and 3rd in Mechanical Innovation and Documentation (2023) at the Minnesota State Fair
Timeline
Manager on Duty
Caribou Coffee
06.2022 - 08.2024
Lead Visual Designer & Co-Owner
Nexus Logic Consulting
10.2021 - 04.2024
Math Tutor
Tutored Through Mounds View High School
01.2020 - 06.2022
High School Diploma -
Mounds View High School
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