Henry Fernandez
Norwalk
Overview
10
10
years of professional experience
Work History
Forklift Operator / Merchandising
Costco Wholesale
Norwalk
05.2017 - Current
- Operate powered industrial equipment safely and efficiently in a high-volume warehouse environment.
- Coordinate inventory movement and merchandise organization to support daily operations.
- Collaborate with team members and management to meet productivity and operational goals.
- Troubleshoot operational challenges and adapt quickly to changing priorities.
- Maintain a strong safety record while working in a fast-paced environment.
- Maintained continuous employment for over nine years while successfully balancing full-time work and college coursework.
Sales Associate
Adidas
02.2016 - 05.2017
- Guided customers in product selection and resolved issues to ensure satisfaction.
- Provided personalized service to enhance customer experience in fast-paced retail environment.
- Teamed with colleagues to streamline store operations and improve customer satisfaction.
- Maintained inventory organization and merchandise presentation.
Education
Bachelor of Science - Computer Information Systems, Cybersecurity Concentration
California State University, Los Angeles
Los Angeles, CA05-2028
Associate of Science - Business Administration
Cypress College
Cypress, CA05-2026
Skills
- Warehouse operations
- Technical Troubleshooting
- Customer Service
- Communication
- Team Collaboration
- Problem Solving
- Time Management
- Windows 10/11
- Microsoft Office Suite
- Computer Hardware Fundamentals
Professional Development
- Incoming Computer Information Systems (Cybersecurity Concentration) student at California State University, Los Angeles.
- Pursuing foundational knowledge in Information Technology, Networking, and Cybersecurity.
- Preparing to complete cybersecurity and networking training through TryHackMe and Cisco Networking Academy.
- Building a home lab environment to develop technical and troubleshooting skills.
Timeline
Forklift Operator / Merchandising
Costco Wholesale
05.2017 - Current
Sales Associate
Adidas
02.2016 - 05.2017
Bachelor of Science - Computer Information Systems, Cybersecurity Concentration
California State University, Los Angeles
Associate of Science - Business Administration
Cypress College