Henry Flores
Hoffman Estates,IL
Summary
Dynamic Maintenance Technician with proven expertise at TankServ360 in preventive maintenance and mechanical troubleshooting. Recognized for enhancing equipment performance and ensuring safety protocols, while fostering positive client relationships. Adept at using hand and power tools, demonstrating a commitment to quality and continuous learning in an honest and respectable, hard-working environment.
Overview
12
12
years of professional experience
Work History
Maintenance Technician
TankServ360
02.2024 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Addressed technical issues and implemented preventive care.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Positively engaged with customers and maintained professional appearance as company representative.
- Enhanced preparation of work materials by efficiently collecting parts and supplies according to specifications.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Sales Manager
Safety Alternative Supplements
01.2019 - 11.2022
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Massage Therapist
Safety Alternative Supplements
01.2014 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
Education
High School Diploma -
Yelm High School
Yelm, WAMassage Spa Specialist - Health And Physical Fitness
Everest College
Tacoma, WA07.2013
Skills
- Willing to learn
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Tool management
- Power tools proficiency
- Hand and power tool use
- Fluent in Spanish
Timeline
Maintenance Technician
TankServ360
02.2024 - Current
Sales Manager
Safety Alternative Supplements
01.2019 - 11.2022
Massage Therapist
Safety Alternative Supplements
01.2014 - Current
High School Diploma -
Yelm High School
Massage Spa Specialist - Health And Physical Fitness
Everest College
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