Henry Gonzales
Calhan,CO
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Manager of Operations
Quality Decorators/remodleing
02.1972 - 04.2014
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Assessed risk factors within the business environment proactively, implementing contingency planning measures accordingly as needed to mitigate potential disruptions or setbacks in daily operations proceedings.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Auto Body Technician /shop Owner
Quality Auto Body South
08.1980 - 01.2014
- Applied primers, sealers and other materials prior to painting.
- Maintaining shop inventory according to set standards and rectified discrepancies.
- Decreased repair time by streamlining processes and effectively managing workflow in the shop.
- Followed standard operating procedures to achieve consistent quality of work.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Associate of Science - Business/ Admen
Metro State
104th In North Gleen.01.1979
GED -
Southhigh
Denver, CO01.1969
Skills
- Staff Scheduling
- Delegation
- Revenue Forecasting
- Employee Scheduling
- Customer Service
- Resource Allocation
- Employee Development
- Schedule Management
- Inventory Control
- Capital Spending
- Purchasing and planning
- Client Account Management
- Delegating Work
- Contract Administration
Certification
- [Area of certification] Training - [Timeframe]p
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - [Timeframe]
- [Area of expertise] License - [Timeframe]
Timeline
Auto Body Technician /shop Owner
Quality Auto Body South
08.1980 - 01.2014
Manager of Operations
Quality Decorators/remodleing
02.1972 - 04.2014
Associate of Science - Business/ Admen
Metro State
GED -
Southhigh
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