Henry Hasanaj
Olney,MD
Summary
Results-driven professional with extensive experience in managing furniture moving and sales operations. Expertise in customer inquiry resolution and collaboration, ensuring high levels of satisfaction. Strong time management and organizational skills streamline processes, while effective communication and sales techniques enhance operational efficiency.
Overview
8
8
years of professional experience
Work History
Furniture Mover
Lampadas Living
Tuscaloosa, Alabama
08.2025 - 02.2026
- Loaded and unloaded furniture from delivery trucks.
- Assembled furniture items according to company specifications.
- Ensured proper handling of fragile items during moves.
- Followed safety protocols to prevent injuries on the job site.
- Collaborated with team members to coordinate logistics efficiently.
- Inspected furniture for damage before and after transportation.
- Supported other team members in various tasks related to the job when needed.
- Disassembled large furniture pieces prior to transport.
- Wrapped fragile items securely with bubble wrap or packing paper, preventing damage during transport.
- Loaded and unloaded furniture onto trucks for delivery to customers' homes.
- Communicated professionally with customers to understand and address their needs throughout the move process.
- Walked through customer sites with checklists to verify job completion.
Sales Associate
Marshalls
Hyattsville, Maryland
12.2022 - 01.2026
- Assisted customers in product selection and provided excellent service.
- Organized merchandise displays to improve customer engagement and drive sales.
- Restocked shelves and maintained inventory levels.
- Responded to customer inquiries and resolved issues to ensure satisfaction and retention.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Cultivated relationships with peers and management to foster collaboration and achieve team goals.
Retail Sales Associate
TJ Max
Olney, Maryland
06.2022 - 08.2024
- Assisted customers with product selection and inquiries, improving overall shopping satisfaction.
- Organized merchandise displays to create inviting shopping environment, increasing customer engagement.
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and orderliness of sales floor.
- Handled customer complaints and resolved issues promptly, fostering customer loyalty.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Business Owner
moco.soles
Olney, Maryland
12.2017 - 05.2023
- Engaged customers to identify needs and deliver tailored product recommendations, enhancing customer satisfaction.
- Managed inventory levels to ensure stock availability and organized displays attractively.
- Cultivated relationships with existing customers, fostering loyalty and encouraging repeat business.
- Addressed customer inquiries, complaints, and requests for product information promptly, improving service quality.
- Performed inventory management duties such as stocking shelves, rotating stock, and tracking shipments.
- Handled credit cards and cash to accurately process payments at point of sale.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
Landscape Worker
James Creek Landscaping
Olney, Maryland
06.2021 - 08.2021
- Maintained and cultivated plants to improve outdoor aesthetics and client satisfaction.
- Assisted in landscape design implementation according to client specifications.
- Operated landscaping equipment to ensure timely project completion.
- Collaborated with team members to streamline workflow and improve project outcomes.
- Provided customer service by addressing client questions and concerns.
Education
Bachelor of Arts - Communications
The University of Alabama
Tuscaloosa, AL08-2026
High School Diploma -
Sherwood High School
Sandy Spring, MD05-2022
Skills
- Inventory management
- Customer service
- Sales techniques
- Time management
- Problem solving
- Team collaboration
- Flexible schedule
- Effective communication
- Communication skills
- Team support
- Active learning
- Study techniques
Languages
English
Professional
Albanian
Professional
References
References available upon request.
Timeline
Furniture Mover
Lampadas Living
08.2025 - 02.2026
Sales Associate
Marshalls
12.2022 - 01.2026
Retail Sales Associate
TJ Max
06.2022 - 08.2024
Landscape Worker
James Creek Landscaping
06.2021 - 08.2021
Business Owner
moco.soles
12.2017 - 05.2023
Bachelor of Arts - Communications
The University of Alabama
High School Diploma -
Sherwood High School