Henry Hilla

• Led demand planning strategies aligned with business goals, enhancing forecast accuracy, and driving inventory optimization.
• Oversaw a team of three demand planners and five Deloitte contractors, fostering collaboration, alignment, and executional excellence across cross-functional teams.
• Spearheaded the implementation of multi-year business transformation initiatives focused on identifying planning gaps and developing processes to compare naïve, statistical, and final forecasts.
• Established and scaled a Center of Excellence for SAP IBP Time Series, enabling enterprise-wide analytics and data-driven decision-making.

Key Accomplishments:

• Forecast Accuracy Gains: Improved forecast accuracy at top-performing brands to 97%, exceeding the 93% goal by refining promotional gating and plan inputs.
• S&OP Leadership: Built and led a comprehensive Sales & Operations Planning (S&OP) process involving senior leaders from Sales, Marketing, Product Management, and Finance to align forecasts, manage product launches, and coordinate end-of-life transitions.
• Advanced Reporting: Developed Power BI dashboards (Demand Summary, Stock on Hand, Daily Sales, CPFR, and S&OP) for executive reporting and real-time performance insights.
• Risk Mitigation: Identified and addressed potential demand planning risks to support business continuity and agile responses to market changes.
• Cross-Functional Alignment: Facilitated communication between internal departments to ensure transparency and consensus in planning updates and performance assessments.

• Directed and mentored a global team of twenty-five planners, significantly improving demand planning capabilities and team performance.
• Collaborated with global Sales, Marketing, and Finance teams to develop regional and customer-level forecasts and capacity models.
• Partnered with BI and analytics teams to automate dashboards and performance metrics tied to key revenue KPIs and planning cycle health.

Key Accomplishments:

• Boosted forecast accuracy from 42% to 67% at ship-to locations, enhancing supply chain forecasting precision.
• Spearheaded the implementation of the ship-from metric as a global benchmark, streamlining demand planning operations.
• Implemented cross-functional rhythm including pipeline validation, territory-based S&OP, and operational reviews across 40+ markets.
• Championed change management initiatives that helped align sales workflows with global planning and revenue forecasting.

Managed demand planning and inventory for LA and San Diego facilities.

• Led cross-functional meetings to synchronize supply chain efforts.
• Created detailed reports for stakeholders, driving informed decisions and Analyzed sales data to identify growth opportunities, boosting revenue.

Key Accomplishments:

• Reduced Hostess Brand disposition dollars by 25% and improved ordering frequency.
• Achieved a 98% customer service level by analyzing supplier inbounds and addressing capacity constraints.
• Played a key role in implementing the BLUE YONDER system, becoming the SME in demand chain planning and fulfillment.
• Achieved a 15% reduction in stockouts, enhancing customer satisfaction.

• Identified areas of improvement in processes related to operations and sales activities.
• Delivered speeches and attended industry conferences to promote company image and engage with buyers.
• Managed overall workflow of projects from conception to completion.
• Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.

• Managed operations across the US and Latin America, handling contract negotiations, market expansion, and marketing strategies.
• Led mergers and acquisitions, aligning solutions with business goals.
• Established effective communication channels between the US and Mexico City offices.
• Recruited and trained ten sales associates, including a sales Director.
• Implemented innovative sales strategies, increasing client acquisition.
• Negotiated high-value contracts, maximizing profit margins.

• Managed inventory for men's categories with a consistent in-stock rate above 95%, adjusting strategies to seasonal trends and market shifts.
• Mentored and coached suppliers to meet financial and inventory targets, fostering improved supply chain responsiveness.
• Shortened import program lead times by 30 days through initiative-taking strategic inventory transfers.
• Drove e-commerce performance improvements by focusing on forecast accuracy and in-stock availability.

Key Accomplishments:

• Sales Plan Success: Exceeded sales goals by 15% year-over-year through refined inventory management and replenishment strategies.
• Lean Inventory: Reduced excess inventory through efficient replenishment planning and SKU rationalization.
• E-Commerce Boost: Raised NIKE's e-commerce in-stock rate from 63% to 90%, resulting in a 50% sales increase year-over-year.

• Spearheaded the expansion of jcp.com product assortment, increasing SKU count and boosting online category visibility.
• Oversaw product lifecycle planning and dropship expansion, improving sales velocity and optimizing inventory levels.
• Partnered with vendors and sourcing teams to launch ~800 new SKUs, enhancing customer selection and site experience.

Key Accomplishments:

• Sales Plan Achievement: Met $100M sales target by increasing dropship penetration by 35% year-over-year.
• Assortment Expansion: Introduced ~800 new SKUs, driving a 12% lift in category sales while preserving profit margins.
• Inventory Efficiency: Achieved a 25% inventory reduction through meticulous planning and vendor coordination.

• Designed and executed digital marketing strategies that increased online product visibility and elevated customer engagement.
• Analyzed customer interaction and web traffic to optimize site navigation, boosting conversion rates and overall user experience.
• Led initiatives across paid search, SEO, and affiliate marketing channels to enhance site traffic and drive targeted consumer behavior.

Key Accomplishments:

• Revenue Growth: Drove an incremental $1M in sales and maintained a 40% gross profit margin by launching over 250 new items on jcp.com during year-end campaigns.
• Conversion Optimization: Improved online customer experience through targeted data analysis and enhanced web design, increasing conversion rates.
• Digital Traffic Expansion: Successfully elevated online traffic through integrated paid search, SEO, and affiliate strategies, contributing to sustained sales growth.

• Oversaw a $100M sales portfolio across 2,500+ SKUs, managing inventory levels and gross profit targets with precision.
• Directed seasonal planning cycles, identifying risks and market opportunities to drive profitable inventory transitions.
• Developed and implemented assortment planning templates and exit strategy tools to minimize markdown exposure and support category architecture strategies.

Key Accomplishments:

• Profit Recovery: Recovered $150K in lost revenue by resolving vendor fulfillment shortfalls during a critical holiday period.
• Sales & Margin Gains: Delivered a 2% sales increase and improved gross margin by 10 basis points through strategic assortment planning and in-season adjustments.
• Process Innovation: Streamlined the assortment planning process, resulting in improved operational efficiency and reduced liability.
• Planning Excellence: Elevated planning discipline through the integration of advanced tools, contributing directly to bottom-line performance.