Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Work Availability
Work Preference
Quote
Software
Websites
Affiliations
Timeline
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Henry Hilla

Henry Hilla

Naperville,IL

Summary

Demand planning professional with strong background in supply chain management and strategic forecasting. Expertise in improving inventory accuracy and enhancing operational performance. Known for fostering team collaboration and adapting to dynamic business needs, ensuring reliable and timely delivery of results.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Manager, Supply Chain Demand Planning

US Cellular
05.2022 - Current
  • Led demand planning strategies aligned with business goals, enhancing forecast accuracy, and driving inventory optimization.
  • Oversaw a team of three demand planners and five Deloitte contractors, fostering collaboration, alignment, and executional excellence across cross-functional teams.
  • Spearheaded the implementation of multi-year business transformation initiatives focused on identifying planning gaps and developing processes to compare naïve, statistical, and final forecasts.
  • Established and scaled a Center of Excellence for SAP IBP Time Series, enabling enterprise-wide analytics and data-driven decision-making.

Key Accomplishments:

  • Forecast Accuracy Gains: Improved forecast accuracy at top-performing brands to 97%, exceeding the 93% goal by refining promotional gating and plan inputs.
  • S&OP Leadership: Built and led a comprehensive Sales & Operations Planning (S&OP) process involving senior leaders from Sales, Marketing, Product Management, and Finance to align forecasts, manage product launches, and coordinate end-of-life transitions.
  • Advanced Reporting: Developed Power BI dashboards (Demand Summary, Stock on Hand, Daily Sales, CPFR, and S&OP) for executive reporting and real-time performance insights.
  • Risk Mitigation: Identified and addressed potential demand planning risks to support business continuity and agile responses to market changes.
  • Cross-Functional Alignment: Facilitated communication between internal departments to ensure transparency and consensus in planning updates and performance assessments.

Global COE Demand Planning Manager

Ingredion, Inc
03.2020 - 05.2025
  • Directed and mentored a global team of twenty-five planners, significantly improving demand planning capabilities and team performance.
  • Collaborated with global Sales, Marketing, and Finance teams to develop regional and customer-level forecasts and capacity models.
  • Partnered with BI and analytics teams to automate dashboards and performance metrics tied to key revenue KPIs and planning cycle health.

Key Accomplishments:

  • Boosted forecast accuracy from 42% to 67% at ship-to locations, enhancing supply chain forecasting precision.
  • Spearheaded the implementation of the ship-from metric as a global benchmark, streamlining demand planning operations.
  • Implemented cross-functional rhythm including pipeline validation, territory-based S&OP, and operational reviews across 40+ markets.
  • Championed change management initiatives that helped align sales workflows with global planning and revenue forecasting.

Sr Demand Planner

7eleven
06.2017 - 03.2020
  • Managed demand planning and inventory for LA and San Diego facilities.
  • Led cross-functional meetings to synchronize supply chain efforts.
  • Created detailed reports for stakeholders, driving informed decisions and Analyzed sales data to identify growth opportunities, boosting revenue.

Key Accomplishments:

  • Reduced Hostess Brand disposition dollars by 25% and improved ordering frequency.
  • Achieved a 98% customer service level by analyzing supplier inbounds and addressing capacity constraints.
  • Played a key role in implementing the BLUE YONDER system, becoming the SME in demand chain planning and fulfillment.
  • Achieved a 15% reduction in stockouts, enhancing customer satisfaction.
  • Improved customer service levels with timely and accurate demand forecasts.
  • Conducted root cause analyses to identify areas for improvement in forecasting accuracy and bias metrics systematically.

Integration & Business Development

Fortis Foods International, LP
12.2015 - 03.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Replenishment Team Manager

JCPenney
05.2013 - 11.2015
  • Addressed customer complaints promptly, taking corrective action when necessary to maintain high levels of customer satisfaction and loyalty.
  • Optimized storage space usage through effective organization of warehouse facilities, maximizing operational efficiency.
  • Improved inventory accuracy by implementing efficient stock monitoring and reporting systems.
  • Managed budgetary resources effectively, controlling costs while maintaining high standards of service quality throughout the replenishment process.
  • Monitored market trends to identify potential opportunities for growth or adjustments needed in current inventory planning strategies.
  • Scrutinized purchasing data to identify areas for improvement and cost savings.
  • Devised and implemented strategies to optimize purchasing processes and reduce costs.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Reviewed and approved purchase orders and invoices for accuracy and completeness.
  • Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
  • Built and nurtured positive working relationships with vendors and suppliers.
  • Monitored inventory levels to confirm compliance with company policy.
  • Coordinated with suppliers to guarantee timely delivery of inventory and materials.
  • Key Accomplishments:
    Sales Plan Success: Exceeded sales goals by 15% year-over-year through refined inventory management and replenishment strategies.
  • Lean Inventory: Reduced excess inventory through efficient replenishment planning and SKU rationalization.
  • E-Commerce Boost: Raised NIKE's e-commerce in-stock rate from 63% to 90%, resulting in a 50% sales increase year-over-year.

E-Commerce Associate Buyer

JCpenney
04.2012 - 05.2013
  • Increased sales revenue by developing and implementing effective e-commerce strategies for product selection and pricing.
  • Conducted market surveys, administered lease subcontracts and negotiated lease agreements.
  • Managed relationships with key vendors, resolving issues quickly to maintain strong partnerships and supply chain efficiency.
  • Optimized inventory levels through careful analysis of sales trends, seasonal fluctuations, and supplier lead times.
  • Championed a sustainable sourcing initiative that improved the company''s environmental footprint while maintaining product quality and profitability.
  • Established a comprehensive vendor performance evaluation system, resulting in improved delivery times, cost savings, and overall service quality from suppliers.
  • Collaborated with marketing team to create compelling online promotions that drove customer engagement and sales growth.
  • Prepared, reviewed, issued, negotiated, and administered procurement packages according to established policies and procedures.
  • Prioritized, planned and managed daily workflow, purchasing tasks, status and reporting.
  • Conducted regular competitive analyses to ensure products were priced competitively in the market while maintaining profitability targets.
  • Coordinated cross-functional teams to plan, execute, and analyze results of seasonal sales campaigns for maximum impact on revenue growth.
  • Led efforts to expand the company''s presence on popular online marketplaces, increasing brand visibility and driving incremental sales growth.
  • Mentored junior buyers in best practices for sourcing products, negotiating contracts, managing inventory levels, optimizing pricing strategies.
  • Achieved established gross profit levels while maintaining cost basis through negotiation and relationship development.
  • Streamlined procurement processes by implementing new technologies and workflows, reducing order cycle times and errors.
  • Analyzed sales and inventory data to determine purchasing needs and reorder points.
  • Researched and identified new suppliers and vendors.

Internet Sr. Execution Specialist

JCPenney
12.2010 - 04.2012
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Boosted company's online presence by developing comprehensive digital marketing strategy.
  • Implemented customer feedback system to inform product development.
  • Restructured customer service process, ensuring quicker response times.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Merchandise Planner

JCPenney
11.2008 - 12.2010
  • Created sales projections and adjusted purchase plans to maximize inventory with volume responsibility of [Number] units.
  • Refreshed [Type] stock in retail shops to keep displays filled.
  • Collaborated with buyers to ensure accurate forecasting of seasonal trends and product demand.
  • Collaborated with marketing team on promotional activities, ensuring optimal positioning of products within the store environment for maximum visibility and sales impact.
  • Participated in open-to-buy meetings, presenting data-driven recommendations for assortment planning decisions.
  • Ensured adherence to company policies on sustainability sourcing throughout the entire supply chain by working closely with vendors on ethical and responsible procurement practices.
  • Used JDA to compute statistics, create visually appealing charts and compile Forecast/Sales data.
  • Implemented effective markdown strategies to clear excess inventory while preserving profit margins.
  • Predicted, analyzed and maintained Open to Buy (OTB) and supported Buying team on audits and distribution plans.
  • Partnered with merchants to predict receipt needs each season and recommended markdown or chase processes.
  • Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
  • Developed and managed budgets for purchasing and projected purchasing needs.

Divisional Merchandise Planner

JCPenney
03.2008 - 11.2008
  • Created sales projections and adjusted purchase plans to maximize inventory with volume responsibility of 3b units.
  • Analyzed trends and sales targets to create distribution plans for retail partners.
  • Collaborated with marketing team on promotional activities, ensuring optimal positioning of products within the store environment for maximum visibility and sales impact.
  • Increased sales by strategically planning and managing merchandise assortments.
  • Assessed competitor offerings, adjusting plans as necessary to maintain a competitive edge in the market.
  • Followed up with retail stores with reminders to replenish stock, helping achieve peak inventory levels.
  • Monitored key performance indicators, adjusting plans accordingly to maximize sales potential.

Sr Allocator

JCPenney
11.2007 - 03.2008
  • Supported the implementation of new software systems to improve allocation accuracy and efficiency.
  • Reviewed and analyzed weekly business results to identify solutions.
  • Assisted in developing seasonal plans for sales growth and inventory management, aligning with company objectives.
  • Contributed to cross-functional projects aimed at improving overall supply chain performance within the organization.

Associate Buyer

Sears Holdings Company
10.2006 - 11.2007
  • Maintained timely product deliveries by effectively communicating with vendors, merchants and distribution center.
  • Leveraged strong analytical skills to evaluate sales data, driving better-informed buying decisions that maximized profits.
  • Enhanced supplier relationships by negotiating contracts and securing advantageous pricing.
  • Collaborated with cross-functional teams to ensure timely delivery of products, improving overall supply chain performance.
  • Developed strategies for inventory management, reducing excess stock and increasing turnover rates.
  • Analyzed market trends to identify new products and make informed buying decisions.
  • Built lasting partnerships with suppliers through consistent communication and collaboration efforts, fostering trust and reliability within the supply chain network.
  • Conducted regular vendor evaluations to maintain high-quality product offerings and drive continuous improvement efforts.
  • Participated in trade shows and industry events to stay current on market trends and build valuable connections with suppliers.
  • Implemented data-driven decision-making processes, resulting in more effective product selections and increased profitability.
  • Took tours of supplier facilities to establish lasting relationships and see products in person.
  • Managed and maintained purchase orders and invoices.
  • Communicated with suppliers to negotiate best pricing on apparel and accessories.

Inventory Manager

Sears Holdings Company
05.2000 - 09.2006
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
  • Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
  • Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
  • Monitored inventory levels to confirm compliance with company policy.
  • Built and nurtured positive working relationships with vendors and suppliers.
  • Enhanced team productivity with introduction of collaborative planning and forecasting system.
  • Implemented continuous improvement program, leading to sustained enhancements in inventory management practices.
  • Conducted thorough training for new staff to ensure high standards of inventory management.
  • Fostered strong relationships with vendors to secure timely deliveries and maintain stock levels.

Education

Bachelor of Science - Industrial Engineering

Universidad Santa Maria
Venezuela
07-2001

Skills

  • Demand analysis
  • Sales and operations planning
  • Supply chain optimization
  • Forecasting accuracy
  • Collaborative planning
  • Statistical modeling
  • Product lifecycle management
  • ERP systems
  • Team collaboration
  • Adaptability and flexibility
  • Team management
  • Strategic sourcing
  • Supplier negotiation
  • Conflict resolution
  • Strategic planning
  • Supplier relations
  • Inventory control
  • Time management abilities
  • Production planning
  • Professional demeanor
  • Problem-solving aptitude
  • Performance metrics
  • Negotiating
  • Budget management
  • International purchasing
  • Contract negotiation
  • Distribution management
  • Pricing negotiation
  • Adaptability
  • Continuous improvement
  • Goal setting
  • Operations management
  • Business process improvement
  • Self motivation
  • Team building
  • Task prioritization
  • Safety procedures
  • Decision-making
  • Effective communication
  • Active listening
  • Organizational skills
  • Excellent communication
  • Reliability
  • Multitasking Abilities
  • Problem-solving abilities
  • Attention to detail
  • Time management
  • Problem-solving
  • Teamwork and collaboration
  • Cross-functional collaboration
  • Department management
  • Permitting coordination
  • Demand forecasting
  • Project management
  • Data analytics
  • Market trend analysis
  • Capacity planning
  • Performance metrics tracking
  • Team leadership

Computer skills

Cross-functional team management

Innovation management

Data analysis

Coaching and mentoring

Employee onboarding

Key performance indicators

Negotiation

Performance evaluations

Staff development

Cross-functional teamwork

Complex Problem-solving

Staff training and development

Verbal and written communication

Accomplishments

  • Used Microsoft Excel and Power Bi to develop inventory tracking spreadsheets and company reports.
  • Supervised team of 4 planner plus 4 contractors.
  • Resolved product issue through consumer testing.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of 20 in the development of Supply Chain Planning an transformation for two years straight

Certification

  • Certified ASCM Professional Membership, Association for Supply Chain Management (ASCM), Issued Feb 2025
  • Lean Six Sigma Orange Belt Certification, Ingredion Incorporated, Issued Mar, 2022
  • Access Data Based Certified, Apr 2017
  • JDA Demand Planning Certification, Feb 2017
  • JDA Fulfillment Certification, Feb 2017

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Volunteering with youth sports programs as a Soccer Coach and Manager
  • Watching Movies and TV Shows
  • I enjoy helping others and giving back to the community
  • Volunteering at local animal shelters and rescue organizations
  • Committed to improving personal fitness through regular participation in tennis, soccer, running and golf
  • Personal Development and Self-Improvement
  • Strategy Games
  • Participating in fundraising events to support local charities, schools, or community projects
  • I participate in low-impact exercises to strengthen core muscles
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Animal Care
  • Documenting and sharing travel experiences
  • Music
  • Dance
  • Running
  • Playing Sports
  • Outdoor Recreation
  • Gym Workouts
  • Team Sports
  • Food Tourism
  • Adventure Travel
  • Road Trips
  • Sustainable Tech Innovations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureTeam Building / Company RetreatsPersonal development programsCareer advancementHealthcare benefitsWork from home optionPaid time offStock Options / Equity / Profit Sharing401k matchPaid sick leaveFlexible work hours4-day work week

Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Software

Blue Yonder (JDA)

SAP Integrated Business Planning (IBP)

Oracle

Logility

MS Power BI

MS teams

Cognos

Smartsheet's

Microsoft Office 365

Click up

Sales Force

Microstrategy

Google Suite

Affiliations

  • American Heart Association
  • Frisco Miracle League
  • Habitat for Humanity International
  • Association for Supply Chain Management (ASCM)
  • Lean Six Sigma Orange Belt Certification

Timeline

Manager, Supply Chain Demand Planning

US Cellular
05.2022 - Current

Global COE Demand Planning Manager

Ingredion, Inc
03.2020 - 05.2025

Sr Demand Planner

7eleven
06.2017 - 03.2020

Integration & Business Development

Fortis Foods International, LP
12.2015 - 03.2017

Replenishment Team Manager

JCPenney
05.2013 - 11.2015

E-Commerce Associate Buyer

JCpenney
04.2012 - 05.2013

Internet Sr. Execution Specialist

JCPenney
12.2010 - 04.2012

Merchandise Planner

JCPenney
11.2008 - 12.2010

Divisional Merchandise Planner

JCPenney
03.2008 - 11.2008

Sr Allocator

JCPenney
11.2007 - 03.2008

Associate Buyer

Sears Holdings Company
10.2006 - 11.2007

Inventory Manager

Sears Holdings Company
05.2000 - 09.2006

Bachelor of Science - Industrial Engineering

Universidad Santa Maria