Henry Hilla

• Led demand planning strategies aligned with business goals, enhancing forecast accuracy, and driving inventory optimization.
• Oversaw a team of three demand planners and five Deloitte contractors, fostering collaboration, alignment, and executional excellence across cross-functional teams.
• Spearheaded the implementation of multi-year business transformation initiatives focused on identifying planning gaps and developing processes to compare naïve, statistical, and final forecasts.
• Established and scaled a Center of Excellence for SAP IBP Time Series, enabling enterprise-wide analytics and data-driven decision-making.

Key Accomplishments:

• Forecast Accuracy Gains: Improved forecast accuracy at top-performing brands to 97%, exceeding the 93% goal by refining promotional gating and plan inputs.
• S&OP Leadership: Built and led a comprehensive Sales & Operations Planning (S&OP) process involving senior leaders from Sales, Marketing, Product Management, and Finance to align forecasts, manage product launches, and coordinate end-of-life transitions.
• Advanced Reporting: Developed Power BI dashboards (Demand Summary, Stock on Hand, Daily Sales, CPFR, and S&OP) for executive reporting and real-time performance insights.
• Risk Mitigation: Identified and addressed potential demand planning risks to support business continuity and agile responses to market changes.
• Cross-Functional Alignment: Facilitated communication between internal departments to ensure transparency and consensus in planning updates and performance assessments.

• Directed and mentored a global team of twenty-five planners, significantly improving demand planning capabilities and team performance.
• Collaborated with global Sales, Marketing, and Finance teams to develop regional and customer-level forecasts and capacity models.
• Partnered with BI and analytics teams to automate dashboards and performance metrics tied to key revenue KPIs and planning cycle health.

Key Accomplishments:

• Boosted forecast accuracy from 42% to 67% at ship-to locations, enhancing supply chain forecasting precision.
• Spearheaded the implementation of the ship-from metric as a global benchmark, streamlining demand planning operations.
• Implemented cross-functional rhythm including pipeline validation, territory-based S&OP, and operational reviews across 40+ markets.
• Championed change management initiatives that helped align sales workflows with global planning and revenue forecasting.

• Managed demand planning and inventory for LA and San Diego facilities.
• Led cross-functional meetings to synchronize supply chain efforts.
• Created detailed reports for stakeholders, driving informed decisions and Analyzed sales data to identify growth opportunities, boosting revenue.

Key Accomplishments:

• Reduced Hostess Brand disposition dollars by 25% and improved ordering frequency.
• Achieved a 98% customer service level by analyzing supplier inbounds and addressing capacity constraints.
• Played a key role in implementing the BLUE YONDER system, becoming the SME in demand chain planning and fulfillment.
• Achieved a 15% reduction in stockouts, enhancing customer satisfaction.
• Improved customer service levels with timely and accurate demand forecasts.
• Conducted root cause analyses to identify areas for improvement in forecasting accuracy and bias metrics systematically.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Addressed customer complaints promptly, taking corrective action when necessary to maintain high levels of customer satisfaction and loyalty.
• Optimized storage space usage through effective organization of warehouse facilities, maximizing operational efficiency.
• Improved inventory accuracy by implementing efficient stock monitoring and reporting systems.
• Managed budgetary resources effectively, controlling costs while maintaining high standards of service quality throughout the replenishment process.
• Monitored market trends to identify potential opportunities for growth or adjustments needed in current inventory planning strategies.
• Scrutinized purchasing data to identify areas for improvement and cost savings.
• Devised and implemented strategies to optimize purchasing processes and reduce costs.
• Cultivated strong relationships with vendors to maintain and improve levels of customer service.
• Reviewed and approved purchase orders and invoices for accuracy and completeness.
• Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
• Built and nurtured positive working relationships with vendors and suppliers.
• Monitored inventory levels to confirm compliance with company policy.
• Coordinated with suppliers to guarantee timely delivery of inventory and materials.
• Key Accomplishments:
  Sales Plan Success: Exceeded sales goals by 15% year-over-year through refined inventory management and replenishment strategies.
• Lean Inventory: Reduced excess inventory through efficient replenishment planning and SKU rationalization.
• E-Commerce Boost: Raised NIKE's e-commerce in-stock rate from 63% to 90%, resulting in a 50% sales increase year-over-year.

• Increased sales revenue by developing and implementing effective e-commerce strategies for product selection and pricing.
• Conducted market surveys, administered lease subcontracts and negotiated lease agreements.
• Managed relationships with key vendors, resolving issues quickly to maintain strong partnerships and supply chain efficiency.
• Optimized inventory levels through careful analysis of sales trends, seasonal fluctuations, and supplier lead times.
• Championed a sustainable sourcing initiative that improved the company''s environmental footprint while maintaining product quality and profitability.
• Established a comprehensive vendor performance evaluation system, resulting in improved delivery times, cost savings, and overall service quality from suppliers.
• Collaborated with marketing team to create compelling online promotions that drove customer engagement and sales growth.
• Prepared, reviewed, issued, negotiated, and administered procurement packages according to established policies and procedures.
• Prioritized, planned and managed daily workflow, purchasing tasks, status and reporting.
• Conducted regular competitive analyses to ensure products were priced competitively in the market while maintaining profitability targets.
• Coordinated cross-functional teams to plan, execute, and analyze results of seasonal sales campaigns for maximum impact on revenue growth.
• Led efforts to expand the company''s presence on popular online marketplaces, increasing brand visibility and driving incremental sales growth.
• Mentored junior buyers in best practices for sourcing products, negotiating contracts, managing inventory levels, optimizing pricing strategies.
• Achieved established gross profit levels while maintaining cost basis through negotiation and relationship development.
• Streamlined procurement processes by implementing new technologies and workflows, reducing order cycle times and errors.
• Analyzed sales and inventory data to determine purchasing needs and reorder points.
• Researched and identified new suppliers and vendors.

• Followed all company policies and procedures to deliver quality work.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
• Boosted company's online presence by developing comprehensive digital marketing strategy.
• Implemented customer feedback system to inform product development.
• Restructured customer service process, ensuring quicker response times.
• Supported creation of detailed, technical financial models to value potential acquisition targets.

• Created sales projections and adjusted purchase plans to maximize inventory with volume responsibility of [Number] units.
• Refreshed [Type] stock in retail shops to keep displays filled.
• Collaborated with buyers to ensure accurate forecasting of seasonal trends and product demand.
• Collaborated with marketing team on promotional activities, ensuring optimal positioning of products within the store environment for maximum visibility and sales impact.
• Participated in open-to-buy meetings, presenting data-driven recommendations for assortment planning decisions.
• Ensured adherence to company policies on sustainability sourcing throughout the entire supply chain by working closely with vendors on ethical and responsible procurement practices.
• Used JDA to compute statistics, create visually appealing charts and compile Forecast/Sales data.
• Implemented effective markdown strategies to clear excess inventory while preserving profit margins.
• Predicted, analyzed and maintained Open to Buy (OTB) and supported Buying team on audits and distribution plans.
• Partnered with merchants to predict receipt needs each season and recommended markdown or chase processes.
• Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
• Developed and managed budgets for purchasing and projected purchasing needs.

• Created sales projections and adjusted purchase plans to maximize inventory with volume responsibility of 3b units.
• Analyzed trends and sales targets to create distribution plans for retail partners.
• Collaborated with marketing team on promotional activities, ensuring optimal positioning of products within the store environment for maximum visibility and sales impact.
• Increased sales by strategically planning and managing merchandise assortments.
• Assessed competitor offerings, adjusting plans as necessary to maintain a competitive edge in the market.
• Followed up with retail stores with reminders to replenish stock, helping achieve peak inventory levels.
• Monitored key performance indicators, adjusting plans accordingly to maximize sales potential.

• Supported the implementation of new software systems to improve allocation accuracy and efficiency.
• Reviewed and analyzed weekly business results to identify solutions.
• Assisted in developing seasonal plans for sales growth and inventory management, aligning with company objectives.
• Contributed to cross-functional projects aimed at improving overall supply chain performance within the organization.

• Maintained timely product deliveries by effectively communicating with vendors, merchants and distribution center.
• Leveraged strong analytical skills to evaluate sales data, driving better-informed buying decisions that maximized profits.
• Enhanced supplier relationships by negotiating contracts and securing advantageous pricing.
• Collaborated with cross-functional teams to ensure timely delivery of products, improving overall supply chain performance.
• Developed strategies for inventory management, reducing excess stock and increasing turnover rates.
• Analyzed market trends to identify new products and make informed buying decisions.
• Built lasting partnerships with suppliers through consistent communication and collaboration efforts, fostering trust and reliability within the supply chain network.
• Conducted regular vendor evaluations to maintain high-quality product offerings and drive continuous improvement efforts.
• Participated in trade shows and industry events to stay current on market trends and build valuable connections with suppliers.
• Implemented data-driven decision-making processes, resulting in more effective product selections and increased profitability.
• Took tours of supplier facilities to establish lasting relationships and see products in person.
• Managed and maintained purchase orders and invoices.
• Communicated with suppliers to negotiate best pricing on apparel and accessories.

• Created and updated regular inventory reports and records.
• Maintained sufficient inventory levels to meet customer demands at all times.
• Analyzed inventory data to identify and address stock discrepancies.
• Participated in regular cycle counts to confirm accuracy of inventory records.
• Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
• Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
• Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
• Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
• Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
• Monitored inventory levels to confirm compliance with company policy.
• Built and nurtured positive working relationships with vendors and suppliers.
• Enhanced team productivity with introduction of collaborative planning and forecasting system.
• Implemented continuous improvement program, leading to sustained enhancements in inventory management practices.
• Conducted thorough training for new staff to ensure high standards of inventory management.
• Fostered strong relationships with vendors to secure timely deliveries and maintain stock levels.