Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Henry Huerta

Henry Huerta

Northridge,CA

Summary

A highly motivated and results-oriented Operations Manager with 5+ years of experience leading and developing high-performing teams. Proven ability to optimize operational processes, enhance efficiency, and drive significant improvement in key performance indicators. Possessing a strong track record of success in implementing strategic initiatives, managing budgets, and fostering a positive and collaborative work environment.

Overview

5
5
years of professional experience

Work History

Fleet Assistant Manager

Hope The Mission
04.2025 - Current
  • Assisted in the development of fleet-related policies, procedures, and guidelines to ensure consistency in operations across the organization.
  • Assisted in budget preparation for fleet expenses, tracking costs, and identifying opportunities for cost savings.
  • Developed customized driver training programs aimed at improving driving skills, safety awareness, and fuel-efficiency practices among employees.
  • Streamlined fleet management processes to improve overall productivity and operational efficiency.
  • Reduced vehicle downtime, ensuring timely repairs and proactive maintenance strategies.
  • Conducted regular audits of fleet inventory to maintain accuracy of asset tracking systems and ensure optimal utilization of resources.

Operations Manager

OnTrac
01.2024 - 03.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.

Operations Manager / Supervisor

Fedex Ground
08.2022 - Current
  • Managed the daily operations of multiple departments to maximize efficiency
  • Maintained professional working relationships and promoted open lines of communication with staff
  • Managed the operations of a large team, overseeing daily activities and long-term projects
  • Established operational policies, procedures, standards, and objectives in alignment with organizational goals
  • Utilized problem-solving skills to anticipate potential risks or obstacles within the organization.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.

Operations Administrator

FedEx Ground
01.2020 - 08.2022
  • Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
  • Evaluated current operational practices and suggested improvement strategies.
  • Provided answers to customer questions via phone and email, typically within minutes.
  • Streamlined operations by implementing efficient processes and procedures for administrative tasks.
  • Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.

Education

Associates Degree - Business Administration - Management

Los Angeles Pierce College
Woodland Hills, CA
07.2019 - 08.2024

High School Diploma -

James Monroe High School
North Hills, CA
08.2015 - 06.2019

Skills

  • Process Improvement Strategies

  • Systems Implementations

  • Multi-Unit Operations Management

  • High-Pressure Environments

  • Workflow Planning

  • Staff Management

  • Team Leadership

  • Problem-Solving

  • Customer Service

  • Operational Efficiency

  • Decision-Making

  • Planning and Implementation

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Fleet Assistant Manager

Hope The Mission
04.2025 - Current

Operations Manager

OnTrac
01.2024 - 03.2025

Operations Manager / Supervisor

Fedex Ground
08.2022 - Current

Operations Administrator

FedEx Ground
01.2020 - 08.2022

Associates Degree - Business Administration - Management

Los Angeles Pierce College
07.2019 - 08.2024

High School Diploma -

James Monroe High School
08.2015 - 06.2019

Similar Profiles

CREATE PROFILE
Henry Huerta