Henry King

• Enhanced HR department efficiency by streamlining communications and records management, reducing delays in employee support.
• Built stronger employee relations through transparent communication and conflict resolution strategies.
• Contributed to a measurable productivity increase in HR operations.

• Planned and executed corporate and community events, consistently meeting client expectations.
• Developed detailed event metrics to evaluate success and improve future planning.
• Managed budgets and vendor relationships to ensure cost efficiency and quality.

• Delivered top-tier client support for wealth management and investment accounts.
• Streamlined online access processes, reducing support turnaround times and boosting client retention.
• Provided expertise in navigating digital platforms, enhancing overall customer experience.

• Oversaw benefits administration, ensuring compliance with federal laws (FMLA, ADA).
• Simplified open enrollment systems to improve employee engagement.
• Researched benefit plans that lowered costs while maintaining employee satisfaction.

• Increased customer satisfaction through needs-based sales and education on financial wellbeing.
• Implemented fraud detection measures that reduced financial crime across accounts.

• Assisted patients with appointment scheduling and post-discharge follow-ups.
• Ensured HIPAA compliance while handling confidential medical requests.
• Recognized as a mentor for junior staff, strengthening team performance.