Summary
Overview
Work History
Education
Skills
Timeline
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Henry Krueger

Georgetown,KY

Summary

Accomplished Lead ER Laboratory Tech/Lead Phlebotomist with a proven track record at Frankfort Regional Medical Center, enhancing lab efficiency and patient care quality. Expert in technical problem-solving and project management, with a focus on improving test accuracy and reducing wait times. Demonstrates exceptional communication skills and a commitment to continuous learning.

Developed skills in fast-paced, collaborative environment, demonstrating exceptional leadership and project management capabilities. Proficient in guiding cross-functional teams to deliver high-quality software solutions and drive innovation. Seeking to transition into new field where these transferable skills can make significant impact.

Overview

7
7
years of professional experience

Work History

Lead ER Laboratory Tech/Lead Phlebotomist

Frankfort Regional Medical Center
03.2023 - 11.2024
  • Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
  • Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
  • Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
  • Increased accuracy of test results by carefully following established procedures for specimen collection and handling.
  • Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures.
  • Ensured proper identification of patients through diligent verification of personal information before each blood draw procedure.
  • Maintained patient confidentiality by diligently following HIPAA regulations and ensuring that sensitive information was protected at all times.
  • Contributed to a positive workplace culture by actively participating in team meetings, offering constructive feedback and suggestions for improvements, and providing support to colleagues as needed.
  • Reduced wait times for patients by quickly and efficiently completing phlebotomy tasks.
  • Maintained a clean and safe work environment by adhering to strict sanitation protocols.
  • Assisted in maintaining adequate inventory levels of phlebotomy supplies, preventing shortages that could disrupt workflow or compromise patient care quality.
  • Consistently met high performance metrics related to puncture success rate, minimal discomfort experienced by patients, and the number of specimens collected per shift.
  • Upheld rigorous standards for infection control, ensuring the safety of both patients and colleagues through consistent adherence to protective measures like glove use and hand hygiene practices.
  • Continuously expanded knowledge of phlebotomy best practices through participation in ongoing training programs and workshops.
  • Contributed to positive patient experiences by providing clear explanations of the phlebotomy process and addressing any concerns or questions proactively.
  • Streamlined testing processes with proper centrifugation techniques, resulting in faster turnaround times for test results delivery to physicians.
  • Ensured accurate test results by properly conducting quality control procedures on laboratory equipment and instruments.
  • Facilitated timely diagnosis and treatment by promptly delivering specimens to appropriate departments or external facilities.
  • Strengthened interdepartmental communication by effectively collaborating with medical staff to address any concerns or discrepancies in test orders.
  • Supported optimal patient care by performing venipuncture using various techniques such as butterfly needles, straight needles, and fingerstick methods.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Organized daily work based on collection priority.

Phlebotomist

Parkridge Medical Center
02.2021 - 02.2023
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Packaged and shipped specimens to central lab daily.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
  • Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Verified patients' identification for proper sample collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Assisted in training and onboarding new phlebotomists.
  • Reviewed and processed requisitions for laboratory tests.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Provided guidance and support to laboratory personnel.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Developed and implemented strategies to improve phlebotomy processes.

Lead Teacher

First Cumberland Presbyterian The Learning Center
01.2018 - 01.2021
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
  • Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
  • Organized field trips that enriched classroom learning experiences by connecting students with real-world applications of course concepts.
  • Incorporated culturally responsive teaching practices into curriculum design and delivery models promoting inclusivity within the educational setting.
  • Facilitated peer-to-peer learning opportunities within the classroom environment increasing collaboration among students and deepening understanding of material.
  • Developed and implemented classroom routines to address varying student needs.

Education

Associate of Applied Science - Nursing

Galen College of Nursing
Louisville, KY
08-2027

Skills

  • Project management
  • Technical problem solving
  • Test-driven development
  • Requirements gathering
  • Security best practices
  • Task delegation
  • Risk assessment
  • Strategic planning
  • Agile methodologies
  • Infrastructure management

Timeline

Lead ER Laboratory Tech/Lead Phlebotomist

Frankfort Regional Medical Center
03.2023 - 11.2024

Phlebotomist

Parkridge Medical Center
02.2021 - 02.2023

Lead Teacher

First Cumberland Presbyterian The Learning Center
01.2018 - 01.2021

Associate of Applied Science - Nursing

Galen College of Nursing

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Henry Krueger