Henry Le
Katy,TX
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
With inherent creativity, I am confident that I can bring every business a new development, while bringing my customers joy and happiness.
Overview
11
11
years of professional experience
Work History
Tattoo Artist
Journey Tattoo
Houston, TX
03.2019 - 04.2024
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Maintained schedule and kept appointment times.
- Accepted and processed customer payments.
Store Management Intern
Phu Nhuan Jewelry Joint Stock Company
Ho Chi Minh, Viet Nam
09.2017 - 09.2018
- Checked prices for customers and processed items sold by scanning barcodes.
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
- Developed insights on marketing campaigns to assess performance against goals.
- Created trade marketing strategies to communicate strategies to a 10-member team.
- Collaborated with the merchandising team on creating differentiated in-store experiences through unique merchandising and collateral opportunities.
Sales Manager
Viet Tuan Phuong Construction, LLC
Ho Chi Minh, Viet Nam
10.2016 - 05.2018
- Drafting contracts, relationships with customers and partners, marketing, and planning sales.
- Identified, hired, and trained highly-qualified staff in best practices, procedures, and sales strategies.
Sales Assistant
Digital Archive Company Limited
Ho Chi Minh, Viet Nam
04.2016 - 10.2016
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Fielded customer questions to provide information about products, availability, and pricing.
- Assisted customers with prompt and polite support in person and via telephone.
Event Organizer
Thanh Luan Nam, LLC
Ho Chi Minh, Viet Nam
01.2013 - 08.2015
- Organize events related to e-sports, contact relevant partners to present and apply for financial aid, and develop marketing strategies.
- Strategized long-term business needs while driving attendee feedback for process improvements.
Education
Bachelor of Arts - Business Administration
Lincoln University
Oakland, CA01-2016
Bachelor of Fine Arts - Painting
University of Houston
Houston, TXSkills
- Artistic ability
- Appointment Scheduling
- Customer designs
- Design skills
- Sales Reporting
- Business Planning
- Competitive Analysis
- Strategic Planning
- Staff Management
Accomplishments
Honorable mention in arts
Languages
English
Professional
Vietnamese
Native/ Bilingual
Timeline
Tattoo Artist
Journey Tattoo
03.2019 - 04.2024
Store Management Intern
Phu Nhuan Jewelry Joint Stock Company
09.2017 - 09.2018
Sales Manager
Viet Tuan Phuong Construction, LLC
10.2016 - 05.2018
Sales Assistant
Digital Archive Company Limited
04.2016 - 10.2016
Event Organizer
Thanh Luan Nam, LLC
01.2013 - 08.2015
Bachelor of Arts - Business Administration
Lincoln University
Bachelor of Fine Arts - Painting
University of Houston
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