Henry Lewer
Las Vegas,NV
Summary
A dedicated and experienced restaurant manager, I bring strong leadership skills, operational efficiency, and a passion for delivering exceptional guest experiences. With expertise in staff training, policy implementation, and financial management, I excel in high-volume environments while maintaining attention to detail in service, safety, and quality. My ability to build relationships with customers and team members, combined with a strong work ethic, makes me well-suited to lead teams and drive the success of the restaurant.
Overview
3
3
years of professional experience
Work History
Closing Manager
Wahlburgers
Las Vegas, NV
08.2024 - Current
- End-of-Day Operations: Managed all closing procedures, including overseeing cash handling, reconciling sales, and securing the premises to ensure smooth transitions for the next business day.
- Staff Supervision: Directed closing staff, assigning tasks to ensure the restaurant was thoroughly cleaned, restocked, and prepped for the following shift.
- Inventory Management: Conducted inventory counts and ensured supplies were properly ordered, preventing shortages or overstocking.
Bartender
Wahlburgers
Las Vegas, NV
06.2024 - 08.2024
- Customer Engagement: Built strong rapport with patrons, offering personalized recommendations and creating memorable experiences that encouraged repeat visits.
- Operational Efficiency: Managed bar setup and breakdown, restocking supplies, and maintaining cleanliness to ensure a smooth and efficient service
- Promotion to Closing Manager: Quickly promoted to Closing Manager after two months due to exceptional performance.
Server
Bahama Breeze
Altamonte Springs, FL
02.2024 - 05.2024
- Exceptional Service Delivery: Provided top-tier dining experiences by attentively addressing customer needs, recommending menu items, and ensuring accurate and timely order delivery.
- Team Collaboration: Supported seamless operations by coordinating with kitchen staff and fellow servers to maintain efficiency during peak hours.
- Sales & Upselling: Leveraged in-depth menu knowledge to suggest pairings and upsell specialty items, boosting revenue and enhancing guest satisfaction.
Bar Manager and FOH Supervisor
Montana Bonfire
Bigfork, MT
06.2022 - 01.2024
- Leadership & Operations: Managed FOH operations, staff, and cash handling, ensuring smooth shifts year-round.
- Beverage Innovation: Crafted unique cocktails, curated themed drink menus, and collaborated with local brewers.
- Awards: 2023 nominee for "Bigfork's Best Bartender," recognizing excellence in service.
Education
BBA - Business Management
Darla Moore School of Business
Columbia, SC01-2019
Skills
- Excel
- Task delegation
- Strong leadership
- Restaurant opening and closing procedures
- Workplace safety
- Policy and procedure implementation
- Customer Service Excellence
- Financial Management
Timeline
Closing Manager
Wahlburgers
08.2024 - Current
Bartender
Wahlburgers
06.2024 - 08.2024
Server
Bahama Breeze
02.2024 - 05.2024
Bar Manager and FOH Supervisor
Montana Bonfire
06.2022 - 01.2024
BBA - Business Management
Darla Moore School of Business
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