Henry Lu
Beaumont
Summary
Energetic Restaurant Worker known for high productivity and efficient task completion. Skills include quick and effective customer service, adeptness in handling cash and payments, and proficiency in food preparation safety standards. Excel at teamwork, communication, and adaptability to fast-paced environments.
Overview
10
10
years of professional experience
Work History
Restaurant Worker
East Wall Chinese Restaurant
Beaumont
2014.06 - Current
- Kept work area clean and organized throughout shift.
- Maintained stock levels of kitchen supplies and ingredients needed for daily operations.
- Greeted customers and provided friendly customer service.
- Responded quickly and efficiently to any emergency situations during shifts like spills or broken glassware.
- Ensured all menu items were prepared according to restaurant standards and specifications.
- Checked with customers to ensure that they are enjoying their meals and took action to correct any problems or concerns.
- Demonstrated knowledge of menu items by accurately answering questions from customers.
- Prepared beverages such as coffee drinks or smoothies according to recipes specified by the restaurant.
- Processed takeout orders correctly while providing accurate information about the order status.
- Provided excellent customer service by anticipating customer needs and responding promptly to requests or complaints.
Education
Associate of Arts - Business Administration
Moreno Valley Community Learning Center
Moreno Valley, CA2019-02
Skills
- Menu Memorization
- POS System Operation
- Food safety knowledge
- Beverage knowledge
- Food safety understanding
- Sales
- Customer Service
- Financial Transactions
- Menu knowledge
- Menu Planning
- Time Management
- Analytical Skills
- Price Structuring
- Analytical Thinking
- Microsoft Office
Timeline
Restaurant Worker
East Wall Chinese Restaurant
2014.06 - Current
Associate of Arts - Business Administration
Moreno Valley Community Learning Center
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