Highly motivated and dedicated to providing top tier customer service with 4+ years of experience. Skilled in working with coworkers and tackling larger tasks, as well as individual projects requiring discipline and work ethic. Experienced working with Excel and other software systems. Strong ability to connect with customers over the phone with warm and professional energy. Looking to be a positive and uplifting team member that improves customer experience at every opportunity. Bilingual (English and Spanish), with strong oral and written communication abilities. Very proficient multitasker that is always open to taking directions. Motivated and experienced in taking initiative and finding solution. Tidy and organized with an “attention to detail” mindset. Dedicated to being consistently friendly with customers and coworkers. Dependable and trustworthy with a wide range of tasks. Desire to improve and take feedback whenever applicable. Reliable in time sensitive situations and is experienced and skilled in keeping composure.
Complaint resolution
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