Summary
Overview
Work History
Education
Skills
Timeline
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Henry McMullen

Henry McMullen

Crestwood,KY

Summary

Accomplished Team Leader at Meijer, adept in people management and problem-solving, significantly enhanced team productivity and quality standards. Expert in staff training and conflict resolution, I led initiatives that fostered a collaborative environment, achieving notable improvements in performance metrics and customer satisfaction. Skilled in both teamwork and analytical thinking, I consistently prioritize quality improvement and efficient work processes. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Multi-tasking Team Leader well-known for executing, and Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Versatile team member offering over Eight years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Hardworking [Job Title] skilled in managing stock and merchandising products. Expert in assisting customers, multitasking and handling high-volume work. Well-versed in [Type] environments. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Produce Team Leader

Meijer
04.2021 - Current
  • Implemented creative merchandising techniques to highlight seasonal items and increase sales.
  • Promoted a positive work environment by fostering open communication among team members.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Enhanced team productivity by implementing efficient processes and workflow strategies.
  • Streamlined inventory management for optimal produce availability and reduced waste.
  • Evaluated team performance regularly, providing constructive feedback for continued growth and development.
  • Developed strong vendor relationships, ensuring timely deliveries and high-quality products.
  • Assisted customers in making informed choices about their produce selections, contributing to increased loyalty and repeat business.
  • Mentored new team members, providing thorough training on produce handling and department procedures.
  • Optimized staffing levels by creating effective schedules that balanced business needs with employee preferences.
  • Maintained a clean, organized, and visually appealing produce section that attracted customers.
  • Analyzed sales data to identify trends and make informed decisions regarding product assortment adjustments.
  • Ensured compliance with food safety standards and regulations through regular inspections and staff education.
  • Boosted customer satisfaction by addressing inquiries and concerns promptly and professionally.
  • Coordinated cross-functional efforts to execute promotional events effectively, maximizing revenue opportunities.
  • Improved supply chain efficiency by collaborating closely with distribution centers on order planning and forecasting activities.
  • Introduced innovative display concepts that enhanced the shopping experience for customers.
  • Managed budgetary constraints effectively while maintaining high quality standards for the department''s offerings.
  • Collaborated with store management to ensure alignment with overall store goals and objectives.
  • Increased sales of organic produce through targeted marketing initiatives and in-store promotions.
  • Inspected produce to update and adjust pricing information.
  • Collaborated with store management to align with objectives and provide quality produce.
  • Sorted and packaged produce items to prepare for shipments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.

Grocery Team Leader

Meijer
10.2019 - 04.2021
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Held weekly team meetings to inform team members on company news and updates.
  • Successfully increase annual sales by 20% during my time as a leader here.
  • Monitored team performance regularly, providing constructive feedback and recognition to motivate employees towards excellence.
  • Mentored new employees, providing comprehensive training on store policies, procedures, and best practices.
  • Increased customer satisfaction by efficiently managing and organizing grocery department operations.
  • Conducted regular staff meetings to communicate expectations, share updates, and encourage teamwork within the department.
  • Collaborated with store management to develop innovative solutions for improving overall store performance.
  • Boosted sales through strategic merchandising and promotional displays in high-traffic areas.
  • Resolved customer complaints professionally, taking appropriate action to rectify issues and maintain customer loyalty.
  • Continuously sought opportunities for professional development, attending industry conferences and workshops to stay current on trends and best practices.
  • Promoted a safe work environment by enforcing safety protocols and addressing any potential hazards promptly.
  • Developed strong relationships with vendors to negotiate favorable pricing terms that directly benefited the company''s bottom line.
  • Enhanced store atmosphere, maintaining a clean and well-stocked grocery area for customer convenience.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Performed key tasks to promote inviting grocery store appearance.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.

Inventory Coordinator

Meijer
10.2015 - 11.2019
  • Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
  • Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
  • Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
  • Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.
  • Investigated and resolved variances in inventory counts on monthly basis.
  • Maintained an up-to-date knowledge of industry best practices and trends, ensuring continuous improvement in inventory management processes.
  • Completed physical inventory counts each month.

Recycling Coordinator (Manager Offsite)

Pinnacle Recycling
05.2014 - 08.2015
  • Trained employees on proper handling of recyclable materials, ensuring high-quality processing outcomes.
  • Reduced waste generation through comprehensive waste audits and targeted reduction strategies.
  • Managed budgets, resources, and staff effectively to achieve desired results in waste management programs.
  • Facilitated collaboration between departments to establish best practices for waste minimization and resource conservation.
  • Developed and executed strategic plans to meet recycling goals, continuously adapting to evolving industry standards.
  • Utilized balers to compress recyclable materials.
  • Monitored access, collection and cleanliness of pick-up locations and storage areas to promote and maintain high customer satisfaction.
  • Established new recycling and composting services and on-site training programs with customers, improving program utilization 90%.

Warehouse Worker

Bluesky Recycling
01.2011 - 05.2013
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Promoted positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Operated equipment while observing standard safety procedures.
  • Consistently lifted materials weighing as much as 50-100 pounds.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.

Education

Bachelor of Science - Geography; Environmental Science, Sustainability

Western Kentucky Universty
Bowling Green, KY
05.2018

High School Diploma -

South Oldham Highschool
Crestwood, KY
06.2013

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • People Management
  • Staff Training
  • Work Planning and Prioritization
  • Coaching and Mentoring
  • Documentation And Reporting
  • Performance Improvement
  • Complex Problem-Solving
  • Goal Setting
  • Analytical Thinking
  • Overseeing Daily Activities
  • Quality Improvement
  • Conflict Resolution

Timeline

Produce Team Leader

Meijer
04.2021 - Current

Grocery Team Leader

Meijer
10.2019 - 04.2021

Inventory Coordinator

Meijer
10.2015 - 11.2019

Recycling Coordinator (Manager Offsite)

Pinnacle Recycling
05.2014 - 08.2015

Warehouse Worker

Bluesky Recycling
01.2011 - 05.2013

Bachelor of Science - Geography; Environmental Science, Sustainability

Western Kentucky Universty

High School Diploma -

South Oldham Highschool
Henry McMullen