Henry Medina
Miami
Summary
Acting appropriately to situational assessments, including criminal acts, and fire and medical emergencies, remaining alert, attentive, and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse, using a keen eye for detail. I'm highly effective at taking leadership, direction from superiors, as well as mentoring. Believing that a willingness to learn, and an emphasis on teamwork, are essential qualities for a successful team.
Diligent and experienced security guard with a proven track record of maintaining safety and security in various settings. Strong attention to detail, exceptional observation skills, and the ability to handle difficult situations calmly and efficiently.
Overview
12
12
years of professional experience
Work History
Security
Mynt Lounge
Miami Beach
05.2013 - Current
- Create safe environment for customers by identifying safety concerns and disruptive customers.
- Monitor patrons entering building and ensuring that ID are checks and payment is obtained.
- Train and develop new security personnel on duties, responsibilities, and ethics so that team can run smoothly.
- Time manage job duties so that all duties can be accomplished every shift.
- Ensure high proile patrons have accommodations their met. Escort these individuals safely, and quickly.
- Ensure safety of all employees, guests, and their belongings.
- Request and escort patrons who have violated our rules and policies in professional matter.
- Ensured guests and sta complied with safety rules and regulations.
- Create and maintain excellent partnerships with Managers and other security sta.
Security
SLS Hotel
Miami Beach
02.2025 - 05.2025
- Operated security surveillance equipment as needed.
- Monitor security cameras for suspicious activity.
- Handled confidential documents in accordance with security protocols.
- Maintained proper documentation of all security activities.
- Monitored surveillance cameras and responded to security alarms.
- Inspected buildings, equipment, access points, and security devices.
- Coordinated with security personnel to ensure the safety and security of the building and its occupants.
Airport Security
Allied Universal
Miami
05.2022 - 04.2023
- Coordinated and maintained smooth passenger traffic flow through airport security checkpoints.
- Assisted travelers with questions regarding airport security regulations and procedures.
- Managed airport security protocols such as identification checks, bag searches.
- Investigated suspicious activity and reported violations of airport security policies.
- Conducted regular surveillance of the premises to ensure safety and security of personnel.
Sortation Associate
Amazon Warehouse
Miami
07.2020 - 11.2020
- Receiving incoming inventory and moving inventory as required.
- Pulling and picking product as directed.
- Working in sortation area to pack cases.
- Processing VAS (Value Added Services) as needed.
- Preparing orders for shipment and processing orders for returns.
- Sorting, scanning, and stacking packages on pallets.
- Getting customer orders ready for delivery.
- Using technology like scanners, computers, and handheld printers.
- Sorting packages onto pallets and using handheld electronic scanner to scan packages.
- Manually wrapping pallets with shrink-wraps and using pallet jack.
Operations Consultant/Sales
Sephora
Miami
10.2019 - 11.2020
- Communicated Safety concerns to senior management and recommended actions to reduce company exposure and losses.
- Ensure all shipping and receiving are completed and executed within store in timely manner.
- Prepare and process wide variety of shipments; pull and package merchandise.
- Sustained zero safety hazards by proactively maintaining clean and organized environment.
- Completed picks for shifts based o invoices.
- Adhere to safety guidelines and company policies.
- Rotated stock accordingly to inventory and quality.
- Moved items to correct location for staging and storing.
- Inspected products to ensure products were damaged and quantities matched.
- Achieved exceptional levels of customer satisfaction through timely, accurate processing and shipping of orders.
- Commended for team-oriented attitude, contributing to improved eciency and nearly 100% accuracy in order tracking and processing.
- Maintain and organize backstage area as needed.
- Demonstrate Sephora values of Passion for Clients Service, Innovation, Expertise, Respect for All, Teamwork, and Initiatives.
Security
Wet Willies
Miami Beach
01.2017 - 09.2019
- Outstanding skills in being proactive and resolving issues.
- Create and safe environment for customers by identifying safety concerns and disruptive customers.
- Great partnership with local law enforcement.
- Train and develop new security personnel on duties, responsibilities, and ethics so that team can run smoothly.
- Partnering with Store Executive Team to ensure safe, proitable and high productivity environment.
- Monitor perimeter doors to restrict unauthorized entries.
- Greet customers and ID verication for legal age prior to admission.
- Enforce dress code and refuse objectionable attire.
- Maintain control of access and venue entry lines.
- Outside Operations.
Member Associate
La Gorce Country Club, South Beach
Miami Beach
03.2013 - 05.2016
- Daily member relations.
- Cart staging Duties - preparing carts for day, tracking players on tee sheet, cleaning members clubs, storing members clubs.
- Driving range Duties - driving picker cart to pick range balls, washing range balls in ball washer, stocking range balls.
- Range, cleaning short game area.
- Cart cleaning Duties - cleaning carts thoroughly, drying carts thoroughly, restocking carts tees, scorecard, pencils, towels, etc.
- Bag Drop Duties - greeting members/guests and retrieving their clubs.
- Bag room Duties - clean and store members clubs in organized fashion.
Education
Associate of Arts -
Miami Dade College
Miami, FL05-2013
High School Diploma -
Miami Beach Senior High
Miami Beach, FL06-2007
Skills
- Intruder Response
- CCTV Monitoring
- Attentive and Observant
- Safety and security
- Problem-solving skills
- Surveillance
- Physical fitness
- Communications
- Conflict resolution
- Customer service
- Team collaboration
Languages
Spanish
Languages
Spanish
Native/ Bilingual
Timeline
Security
SLS Hotel
02.2025 - 05.2025
Airport Security
Allied Universal
05.2022 - 04.2023
Sortation Associate
Amazon Warehouse
07.2020 - 11.2020
Operations Consultant/Sales
Sephora
10.2019 - 11.2020
Security
Wet Willies
01.2017 - 09.2019
Security
Mynt Lounge
05.2013 - Current
Member Associate
La Gorce Country Club, South Beach
03.2013 - 05.2016
Associate of Arts -
Miami Dade College
High School Diploma -
Miami Beach Senior High
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