Accomplished Head of Security Operations at Security Industry Specialists, I enhanced store safety and customer experience through strategic security improvements, including CCTV monitoring and effective verbal communication. Spearheaded major event security, demonstrating exceptional leadership and physical fitness. Achieved significant risk reduction by implementing advanced security protocols.
Opened and closed the store with staff.
assigned guards to post and break schedule.
implemented ways to improve store safety and product security.
worked with management to
improve customer experience and safety.
was responsible for incident reports for both client and company needs.
managed security detail to the vault during closing.
did security for vip guest and special events.
8 hour annual certification
60 hour certification
cpr certification
de-escalation training certification
self defense t