Henry Montes II
Pontotoc,MS
Summary
Dynamic and adaptable professional with experience in customer service and training at a family-owned fireworks business. Demonstrated strong communication and observation skills while shadowing industry professionals in psychiatric and ER settings. Proficient in inventory management and CPR certified, committed to delivering exceptional service and support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Psychiatric Shadowing
Myself
06.2024 - 07.2024
- Strengthened communication skills through regular interactions with others.
- Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
- Followed school and classroom policies, regulations, dress codes, and schedules.
ER Shadowing
Myself
05.2023 - 07.2023
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
Fireworks Tent Operator
Family Business
01.2015 - 12.2018
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Assembled products according to changing daily work orders and specific customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Biology With Psychology Minor
University of Mississippi
Oxford, MS05-2024
Skills
- Product restocking
- Sales expertise
- Inventory management
- Observation proficiency
- Documentation skills
- Job shadowing
- Research and due diligence
Certification
- CPR and AED certified
- Nationally Certified EMT
Timeline
Psychiatric Shadowing
Myself
06.2024 - 07.2024
ER Shadowing
Myself
05.2023 - 07.2023
Fireworks Tent Operator
Family Business
01.2015 - 12.2018
Bachelor of Arts - Biology With Psychology Minor
University of Mississippi
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