Summary
Overview
Work History
Education
Skills
Proud decorated U.S. Army Veteran
Work Availability
Timeline

Henry Murray

Humble,TX
Judge a man by his questions rather than his answers.
Voltaire

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

12
12

Years of experience

Work History

Hardlines Manager

Academy Sports + Outdoors
Houston, TX
06.2022 - 08.2023
  • Maintained high standards of visual presentation throughout the department by ensuring shelves were clean and well stocked.
  • Reviewed customer feedback surveys to identify areas for improvement within the department.
  • Addressed employee issues promptly and professionally while maintaining a positive working environment.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Specialty Assistant Store Manager

Lowes Home Improvment
Conroe, TX
11.2019 - 06.2022
  • Conducted daily staff meetings to review performance goals and objectives.
  • Developed training programs for new employees in order to increase knowledge base of store policies, procedures, and operations.
  • Created weekly schedules for store personnel based on projected needs.
  • Analyzed sales data to identify trends and make recommendations for improving profitability.
  • Recruited, interviewed, hired, trained, evaluated and disciplined staff as needed.

General Manager

Conn's Home Plus
Pasadena, TX
05.2014 - 11.2019
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Tracked monthly sales to generate reports for business development planning.
  • Administered employee discipline through verbal and written warnings.
  • Guided management and supervisory staff to promote smooth operations.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.

Sales Floor Manager

Allen Samuels Dodge Chrysler Jeep
Katy, TX
02.2012 - 05.2014
  • Greeted customers, clarifying needs and identifying solutions to close sales.
  • Developed resources and tools to support sales associates in rendering exceptional customer service.
  • Led and enabled team of 25 representatives in driving sales and revenue opportunities during lean spending periods.
  • Communicated sales goals and key performance indicators to employees.

Education

Some College (No Degree) - Business Administration And Management

Kansas State University, Manhattan, KS

Skills

  • Team Building
  • Fiscal Management
  • Customer Service
  • Business Development

Proud decorated U.S. Army Veteran

  • Staff Sargeant with 13 years of active duty service to our country. A member of 101st Airborne division and former Army Drill Sargeant.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Hardlines Manager - Academy Sports + Outdoors
06.2022 - 08.2023
Specialty Assistant Store Manager - Lowes Home Improvment
11.2019 - 06.2022
General Manager - Conn's Home Plus
05.2014 - 11.2019
Sales Floor Manager - Allen Samuels Dodge Chrysler Jeep
02.2012 - 05.2014
Kansas State University - Some College (No Degree), Business Administration And Management

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Henry Murray