Henry Palmer
Canandaigua,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Ice Rink Attendant
GCCC
09.2022 - Current
- Enhanced customer satisfaction by providing a clean and safe ice rink environment.
- Assisted in the maintenance of ice quality for optimal skating conditions through regular resurfacing and edging tasks.
- Improved skater safety by regularly inspecting rental equipment for defects or damages.
- Increased rink efficiency with timely and accurate completion of daily operation logs and incident reports.
- Provided excellent customer service, addressing inquiries regarding schedules, programs, and general facility information.
- Ensured safety compliance by monitoring public skate sessions and enforcing rink rules among patrons.
- Maintained cleanliness of facility by performing janitorial duties such as sweeping, mopping, and sanitizing surfaces as needed.
- Aided in revenue generation through accurate POS transactions at the concession stand or ticket sales counter when required.
- Issued tickets to customers and collected payment and fees for desired services.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Restaurant Busser
Nolan's On The Lake
05.2023 - 08.2023
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
- Provided exceptional customer service while assisting servers with carrying trays, delivering beverages, or attending to special requests from guests.
- Demonstrated attention to detail when setting tables according to specific event requirements or guest preferences.
Education
High School Diploma -
Canandaigua Academy
Canandaigua, NY06.2026
Skills
- Incident Response
- Facility Upkeep
- Cash Handling Abilities
- Employee Training
- Guest service management
- Professional Appearance
- Quality Assurance
- Customer Service-Oriented
- Detail-oriented Cleaning
Timeline
Restaurant Busser
Nolan's On The Lake
05.2023 - 08.2023
Ice Rink Attendant
GCCC
09.2022 - Current
High School Diploma -
Canandaigua Academy
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