Overview
Work History
Education
Skills
Timeline
Manager

Henry Pedro

Santa Ana,CA

Overview

3
3
years of professional experience

Work History

Lounge Floor Attendant

American Airlines
10.2021 - Current
  • Delegated tasks to employees to enhance productivity and workflow.
  • Upheld proper visual merchandising standards on retail floor and windows.
  • Assisted supervisor with feedback for employee performance evaluations.
  • Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.

Manager

McDonald's
07.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Century High School
Santa Ana, CA
06.2021

Skills

  • Efficient work ethic
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Customer Engagement
  • Exceptional communication

Timeline

Lounge Floor Attendant

American Airlines
10.2021 - Current

Manager

McDonald's
07.2021 - Current

High School Diploma -

Century High School

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Henry Pedro