Henry Pedro
Santa Ana,CA
Overview
3
3
years of professional experience
Work History
Lounge Floor Attendant
American Airlines
Santa Ana, CA
10.2021 - Current
- Delegated tasks to employees to enhance productivity and workflow.
- Upheld proper visual merchandising standards on retail floor and windows.
- Assisted supervisor with feedback for employee performance evaluations.
- Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
Manager
McDonald's
Santa Ana, CA
07.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Century High School
Santa Ana, CA06.2021
Skills
- Efficient work ethic
- Reliability and punctuality
- Cleanliness and hygiene
- Customer Engagement
- Exceptional communication
Timeline
Lounge Floor Attendant
American Airlines
10.2021 - Current
Manager
McDonald's
07.2021 - Current
High School Diploma -
Century High School