Summary
Overview
Work History
Education
Skills
free time
church
Timeline
Generic

Henry Reyes

Holland,MI

Summary

Dynamic leader with proven success, enhancing cleanliness standards and reducing cross-contamination risks through effective training and communication. Skilled in safety protocols and team management, I foster a culture of compliance and excellence, driving continuous improvement and achieving operational goals. Bilingual in Spanish and English.

Overview

17
17
years of professional experience

Work History

Sanitation Supervisor

Boars Head Provisions Co
09.2024 - Current
  • Collaborated with management to establish key performance indicators for the sanitation department, driving continuous improvement efforts.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Supervised ongoing daily production phases.
  • Maintained high cleanliness standards with regular inspections, ensuring adherence to regulations.
  • Ensured timely completion of sanitation tasks through effective communication and teamwork amongst staff members.
  • Reduced cross-contamination risks by training employees on proper cleaning techniques and equipment usage.
  • Created detailed sanitation schedules, delegating tasks to team members accordingly.
  • Supervise and directed daily work of team of 19 sanitation personnel.

Sales Manager

Advance Auto Parts
06.2017 - Current
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
  • Accomplished sales goals daily.

Sanitation Supervisor

Request Foods
09.2022 - 07.2024
  • Maintained high cleanliness standards with regular inspections, ensuring adherence to regulations.
  • Managed chemical inventory, ensuring safe storage and handling practices were followed at all times.
  • Upheld regulatory compliance by staying current with industry standards and maintaining accurate documentation of all sanitation activities performed in the facility.
  • Ensured timely completion of sanitation tasks through effective communication and teamwork amongst staff members.
  • Enhanced workplace safety by implementing and enforcing sanitation policies and procedures.
  • Promoted a positive work environment within the sanitation department by recognizing exceptional performances from team members.
  • Developed comprehensive training programs for new hires, promoting a culture of safety and compliance.
  • Reduced cross-contamination risks by training employees on proper cleaning techniques and equipment usage.
  • Created detailed sanitation schedules, delegating tasks to team members accordingly.
  • Supervised and directed daily work of team of 35+ sanitation personnel.

Kitchen Crew Leader

Request Foods
05.2009 - 07.2024
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Supervised and led employees to high performance levels in cross-functional matrix management structure.
  • Supervised production planning while using appropriate tools and analysis for smooth production output.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Conducted training and change management processes to improve operations.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Developed and executed plans to monitor standard process adherence.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Evaluated quality problems and performed test runs to identify and resolve issues.
  • Improved quality processes for increased efficiency and effectiveness.
  • Led team of 20+ support staff per shift by prioritizing tasks and assigning duties.
  • Recorded data and kept communication log on daily basis for supervisors and other support staff, encouraging smooth transitions at shift change.
  • Planned with team supervisors and helped lead engaging activities for whole team.
  • Scheduled support staff to guarantee complete coverage for every shift.
  • Encouraged good habits and modeled practical problem-solving for staff.
  • Managed and archived quality documentation and participated in internal and external quality audits.

Vegtiable Cook

Request Foods Inc.
05.2008 - 07.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Sauce Cook

Request Foods Inc.
05.2008 - 07.2024
  • Achieved consistent, high-quality sauce production by maintaining a clean and organized work environment at all times.
  • Optimized workflow in the kitchen by organizing ingredients and equipment for easy access during peak times.
  • Ensured food safety by strictly adhering to sanitation standards during sauce preparation and storage.
  • Assisted in training new team members on proper sauce-making techniques and best practices within the kitchen environment.
  • Conducted regular taste tests to guarantee consistency in flavor profiles across all sauces produced.
  • Helped troubleshoot technical issues related to sauce making equipment when necessary, minimizing downtime in production.
  • Maintained high-quality sauce production through consistent adherence to established recipes and guidelines.

Server

Logan's Roadhouse
04.2016 - 04.2017

Part Time Manager

AutoZone
06.2009 - 08.2015
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.

Education

High School Diploma -

West Ottawa High School
Holland, MI
06.2007

Some College (No Degree) -

Grand Rapids Community College
Holland, MI

Skills

  • Safety standards and protocols
  • Verbal and written communication
  • Relationship building
  • Safety oversight
  • Work order preparation
  • Crew management
  • Works well independently
  • Good multitasker
  • Self-motivated
  • Dependable and reliable
  • Safety procedures knowledge
  • Strong team player
  • Good communication skills
  • Bilingual Spanish/English
  • Safety knowledge
  • Equipment problem resolution
  • Effective at multi-tasking
  • Chemical safety
  • Hazardous waste handling
  • Chemical handling
  • GMP compliance
  • Safety protocols
  • Hazmat protocols
  • CPR and AED certification

free time

Love to spend time with my son as much as I can when I can. Love to have some physical activity when possible, weather it is playing som rec softball, or going to the gym, or just going out for a walk. Love to work cars and help other when I can. 

church

My faith and relationship with Christ is a big part of who I am as a person. I try to live and lead the same way Jesus did, by serving and just being there for others. 

Timeline

Sanitation Supervisor

Boars Head Provisions Co
09.2024 - Current

Sanitation Supervisor

Request Foods
09.2022 - 07.2024

Sales Manager

Advance Auto Parts
06.2017 - Current

Server

Logan's Roadhouse
04.2016 - 04.2017

Part Time Manager

AutoZone
06.2009 - 08.2015

Kitchen Crew Leader

Request Foods
05.2009 - 07.2024

Vegtiable Cook

Request Foods Inc.
05.2008 - 07.2024

Sauce Cook

Request Foods Inc.
05.2008 - 07.2024

High School Diploma -

West Ottawa High School

Some College (No Degree) -

Grand Rapids Community College