Summary
Overview
Work History
Education
Skills
Timeline
Generic

Henry Rhodes

New Bern,NC

Summary

Seasoned Senior Operations Specialist with over 5 years of experience improving operations of companies to ensure effective and efficient compliant with regulations and laws. Skilled in resourcing, forecasting, reporting, and monitoring ammunition activities. Diligent in meeting and monitoring strict project deadlines, writing and analyzing reports and making operations recommendations. Outstanding interpersonal, computer and organizational talents.

Overview

23
23
years of professional experience

Work History

Electronics Technician

Valiant Integrated Services
Fayetteville, NC
07.2023 - Current
  • Identified and diagnosed malfunctioning electronic components, systems, and equipment.
  • Installed, configured, tested, maintained, repaired and troubleshot electronic components, systems and equipment.
  • Performed preventive maintenance on electronics systems to ensure optimal performance.
  • Replaced defective parts using soldering techniques as required.
  • Worked both independently and with crews to interpret electrical malfunctions and make repairs quickly to minimize downtime for customers.
  • Inspected and maintained range equipment, such as targets and firing lines.

Senior Operations Specialist

NC Army National Guard
Wilmington, NC
03.2017 - 03.2023
  • Forecasted, resourced, and monitored munitions expediture for 680 person Battalion
  • Knowledgeable of Total Ammunition Management Information System
  • Plans and coordinates activities pertaining to training programs
  • Collects, interprets, analyzes, and disseminates information and data
  • Reduced process lags and trained team members on best practices and protocols.
  • Identified and diagnosed malfunctioning electronic components, systems, and equipment.

Human Resources Manager

NC Army National Guard
Southern Pines, NC
03.2013 - 03.2017
  • M1A1 SA Tank Master Gunner
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Recruited new employees and built relationships, driving visibility.
  • Facilitated learning and development programs and initiatives resulting in advancement opportunities for employees.

Human Resources Manager

NC Army National Guard
Williamston, NC
03.2012 - 03.2013
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.

Training Specialist

NC Army National Guard
Sanford, NC
11.2006 - 03.2011
  • Cross-trained employees to do other jobs within business, increasing job skills and productivity.
  • Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
  • Tracked attendees, participation and understanding of course material.
  • Conducted ongoing evaluations to determine effectiveness of programs and make recommendations for necessary modifications.
  • Developed complete training programs and led training using expert learning techniques.

Sales Associate

REI
Cary, NC
08.2001 - 07.2008
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Education

Bachelor of Science - Parks, Recreation, And Tourism Management

North Carolina State University
Raleigh, NC
05.2001

Skills

  • Training & Development
  • Problem Resolution
  • Project Planning
  • Experience in Leadership Roles

Timeline

Electronics Technician

Valiant Integrated Services
07.2023 - Current

Senior Operations Specialist

NC Army National Guard
03.2017 - 03.2023

Human Resources Manager

NC Army National Guard
03.2013 - 03.2017

Human Resources Manager

NC Army National Guard
03.2012 - 03.2013

Training Specialist

NC Army National Guard
11.2006 - 03.2011

Sales Associate

REI
08.2001 - 07.2008

Bachelor of Science - Parks, Recreation, And Tourism Management

North Carolina State University
Henry Rhodes